Resources

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

The IAT Offline Form is to be used by assessment organisations. This form is provided as an alternative way to record assessment outcomes when IT is not available or
appropriate for client engagement, and as a tool to support training.

This guide is for assessment organisations. It outlines the information you must consider and record when conducting home support assessments and comprehensive assessments using the Integrated Assessment Tool (IAT).

This user guide gives assessors instructions on how to use the Aged Care Assessor Application.

General practitioners should use this form when your patient has received a positive iFOBT test result with the program. Completing it lets us know the patient has been referred for colonoscopy or other examination.

This guide explains how Residential Aged Care (RAC) Funding Assessor team leaders can perform their function in the My Aged Care assessor portal.

This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.

This guide provides an overview of changes to financial reporting under the new Aged Care Act from 1 November 2025 for residential and Support at Home providers.

This conversation guide is designed to help aged care providers discuss winter vaccinations with aged care residents.

This checklist provides information for family and carers supporting people aged 65 and over to get their winter vaccinations.

This document provides answers to the questions raised during the Designing culturally safe aged care webinar held on Thursday 28 May.

Weekly report of year to date immunisation figures broken down by age groups and immunising provider types. Compares vaccination rates with the previous 3 years.

This update provides a summary of the system changes for My Aged Care Gateway and GPMS systems delivered from 29 June 2026.

This flyer provides key information for adults aged 65 and over about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This poster highlights information about winter vaccinations for people aged 65 and over.

Social tiles with key information about getting vaccinated against influenza, COVID-19 and RSV ahead of the winter season.

This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal.