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Guideline for substantiating services provided under rights of private practice at public hospital outpatient departments
This guideline outlines how you can substantiate services provided under rights of private practice at public hospital outpatient departments. -
Guideline for substantiating that a patient attended a service
This guideline outlines what you can do to substantiate that a patient attended a service and relates to Medicare Benefits Schedule (MBS) items such as 23, 36, 104, 5020, 10960 and 8553 that require the patient to be present. -
Guideline for substantiating that a specific treatment was performed
This guideline outlines what you can do to substantiate that a specific treatment or action was performed as part of the requirements for Medicare Benefits Schedule (MBS) items e.g. 10960, 13757, 30189, 47600 and 85533. -
Guideline for substantiating that a valid Allied Mental Health service has been provided (for allied health professionals)
This guideline relates to the MBS item numbers 80000 to 80170, rendered by allied health professionals under the Better Access program. -
Guideline for substantiating that a valid referral existed (from pathology or diagnostic imaging)
This guideline outlines what you can do to substantiate a service to be requested by another medical practitioner for Medicare Benefits Schedule (MBS) items 57521 and 65070. -
Guideline for substantiating that a valid referral existed (from specialist or consultant physician)
This guideline outlines what you can do to substantiate Medicare Benefits Schedule (MBS) items 104, 105, 110, 116, 122, 132, 133, 135, 141, 143, 145 and 147 that require receipt of a valid referral before the service is provided. -
Guideline for substantiating valid individual Allied Health Services were provided (for allied health professionals)
This guideline outlines what you can do to substantiate valid individual Allied Health services were provided for Medicare Benefits Schedule (MBS) items 10950 to 10970. -
Preparing a written submission for the Practitioner Review Program – for practitioners
This fact sheet provides advice on preparing a submission. -
Practitioner review – a guide for those who employ or engage practitioners
Under the Health Insurance Act 1973 (Health Insurance Act), a person (including a practitioner) engages in inappropriate practice if they knowingly, recklessly or negligently cause or permit a practitioner who they employ or otherwise engage to engage in inappropriate practice. -
Corporate Plan 2025–26
Our Corporate Plan outlines how we will deliver the health system for all Australians throughout 2025–26. -
Commonwealth Home Support Program – Frequently asked questions – sector readiness webinar
This document provides answers to some frequently asked questions raised during the Commonwealth Home Support Program sector readiness webinar held on 12 June 2025. -
Commencement of new prescribed pattern of services – 30/20 telephone rule
Information on the new prescribed pattern of service 30/20 telephone rule, including relevant telephone attendance services. From 1 October 2022, GPs, Other Medical Practitioners and consultant physicians that claim relevant Medicare telephone items will be subject to the new rule. -
Deed for the Provision of Overseas Student Health Cover 1 July 2025
This collection includes the Deed for the Provision of Overseas Student Health Cover 1 July 2025 and associated explanatory document for insurers. -
Star Ratings – Compliance and Staffing
If you're looking for an aged care home, Star Ratings can help you compare quality and safety across different homes. -
Supported decision-making (short version)
A key change under the new Aged Care Act is that you are empowered to make your own decisions. But if you want or need help making decisions, you can choose someone you trust to support you. -
Star Ratings (short version)
If you're looking for an aged care home, Star Ratings can help you compare quality and safety across different homes. -
Choice and Control (full version)
Under the new Aged Care Act, it will be it easier for you to make your own choices, control your care and get the information you need to do this. -
Choice and Control (short version)
Under the new Aged Care Act, it will be it easier for you to make your own choices, control your care and get the information you need to do this. -
Supported decision-making (full version)
A key change under the new Aged Care Act is that you are empowered to make your own decisions. But if you want or need help making decisions, you can choose someone you trust to support you. -
Star Ratings (full version)
If you're looking for an aged care home, Star Ratings can help you compare quality and safety across different homes. -
Provider Finances and Operations
The new Aged Care Act is helping older people to understand how providers use funding and operate. -
Resources for women from culturally and linguistically diverse backgrounds – National Cervical Screening Program
These cervical screening related resources have been designed for women from culturally and linguistically diverse backgrounds to provide general information about the National Cervical Screening Program and cervical screening in Australia. -
Stakeholder communications toolkit on the Statement of Rights
This toolkit provides information and materials to help peak bodies, advocacy organisations and community groups inform older people, their families and carers about the Statement of Rights under the new Aged Care Act starting from 1 November 2025. -
Guide to Aged Care Law
The Aged Care Act 2024 is the main law that covers government-funded aged care. It sets out the legal requirements for accessing aged care, who can provide services and how, funding, and regulation. -
Understanding Medicare: Provider Handbook
This handbook is a plain English guide that details the fundamental elements and principles of Medicare. It provides core guidance for healthcare professionals and others navigating the Medicare system.