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National Aged Care Quality Indicator Program FAQs
This document is for registered providers of approved residential care homes (providers). The document details a range of frequently asked questions and answers to support providers to understand and meet the requirements of the QI Program. -
Medicare Bulk Billing Practice eligible services poster
This poster is designed for practice managers and GPs to download, print and display at Medicare Bulk Billing Practices. It explains which types of services are eligible and non-eligible for bulk billing at the practice. -
It’s checking your fun parts, before the fun starts – Beforeplay – Poster 3
Beforeplay campaign poster that encourages Australians to stay on top of their sexual health by using protection and booking an STI test today. -
It’s the test part, before the best part – Beforeplay – Poster 2
Beforeplay campaign poster that encourages Australians to stay on top of their sexual health by using protection and booking an STI test today. -
It’s the check up, before the hook up – Beforeplay Poster 1
Beforeplay campaign poster that encourages Australians to stay on top of their sexual health by using protection and booking an STI test today. -
The Australian National Aged Care Classification (AN-ACC) funding guide
This guide provides information for registered providers of approved residential care homes on the AN-ACC funding model. It sets out how to receive AN-ACC subsidies, including relevant compliance requirements that may apply. -
QI Program data recording templates
This data recording template is for registered providers to record QI Program data for a single aged care home. This template calculates and summarises data for each quality indicator for submission through the Government Provider Management System. -
Schedule of Subsidies and Supplements for Aged Care (Before 1 November 2025)
View the schedules of subsidies and supplements for government-funded aged care under the Aged Care Act 1997. This includes daily rates for residential, flexible and home care until 31 October 2025. -
Better Access fact sheet – patients
This fact sheet gives patients with mental health issues an overview of the Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS initiative. -
You could have an STI and not know it – Social media video 1 – 10 seconds
Make STI testing your Beforeplay. Use protection and book an STI test today. Staying on top of your sexual health means you can enjoy the moment knowing you and your partner are protected. -
Make STI testing your Beforeplay – Video 2 – 15 seconds
Make STI testing your Beforeplay. Use protection and book an STI test today. Staying on top of your sexual health means you can enjoy the moment knowing you and your partner are protected. -
CHSP services: caring for older people in heatwaves
CHSP providers should assess risks, update care plans, and support older people before, during, and after heatwaves. Key actions include checking cooling, hydration, nutrition, monitoring health, and reviewing emergency plans. -
My Aged Care – Application for Emergency Residential Care or Residential Respite Care Form
This form is for approved providers who want to apply for residential care or residential respite care. -
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care. -
Training checklist – aged care workers and volunteers
Aged care workers and volunteers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act. -
Training checklist – aged care providers
Aged care providers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act. -
1 in 6 people will get an STI – Social media video 3 – 10 seconds
Make STI testing your Beforeplay. Use protection and book an STI test today. Staying on top of your sexual health means you can enjoy the moment knowing you and your partner are protected. -
COVID-19 outbreaks in Australian residential aged care homes – 31 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services. -
Syphilis is hard to spot, but easy to treat – Social media video 2 – 10 seconds
Make STI testing your Beforeplay. Use protection and book an STI test today. Staying on top of your sexual health means you can enjoy the moment knowing you and your partner are protected. -
Make STI testing your Beforeplay – Video 1 – 15 seconds
Make STI testing your Beforeplay. Use protection and book an STI test today. Staying on top of your sexual health means you can enjoy the moment knowing you and your partner are protected. -
Bulk Billing Incentives Calculator: user guide for practice managers and GPs
This user guide for practice managers and GPs includes step-by-step instructions to support use of the Bulk Billing Incentives Calculator. -
Make STI testing your Beforeplay – 30 second advertisement
Make STI testing your Beforeplay. Use protection and book an STI test today. Staying on top of your sexual health means you can enjoy the moment knowing you and your partner are protected. -
Changes to Star Ratings – Compliance rating fact sheet
We are making changes to the way the Compliance rating for Star Ratings is calculated. This fact sheet explains how and when the changes will commence. -
Schedule of Subsidies and Supplements for Support at Home
The schedule lists the daily rates of subsidies and supplements for the Support at Home program from 1 November 2025. -
Star Ratings fact sheet for residential aged care providers
This fact sheet outlines the Star Ratings system for residential aged care providers.