Resources

This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.

This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.

This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).

If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.

We provide temporary surge workforce support to eligible aged care homes impacted by COVID-19. Surge workers can be quickly placed when all other avenues for staffing have been exhausted. These FAQs provide detail on eligibility and access requirements for the surge workforce.

This document provides guidance to providers of in-home aged care about service agreements under the Support at Home program.

This resource provides key messages that may assist older people in understanding service agreement requirements.

NDIS Commission Statement of Intent replying to the Ministerial Statement of Expectations

This fact sheet provides guidance to help residential aged care providers succeed in a competitive market.

We are making changes to residential aged care so senior Australians will have more choice. Find out about the changes and what they mean for you.

National Vaccine Storage Guidelines 'Strive for 5' chart for keeping track of vaccine fridge temperatures.

This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.

We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.

Service level Star Ratings data as at October2025.

The schedule lists the daily rates of subsidies and supplements for the Support at Home program from 1 November 2025.

The schedule lists the daily rates of subsidies and supplements for government-subsidised residential aged care.

These FAQs are designed to provide targeted, practical clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on how implementation of the new Aged Care Act 2024 (the Act) on 1 November 2025 impacts program elements.

These FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.

This factsheet contains the full list of service types approved for delivery under the Transition Care Program (TCP).

These guidelines provide general information about the Transition Care Program (TCP).

This page lists the medical devices and human tissue products private health insurers must pay benefits for to the patients who have appropriate insurance policies. The latest version of the Prescribed List is effective from 1 November 2025.

This publication guides donors and their employers on the Supporting Living Organ Donors Program. It has information on the Program, including how to claim and what to include in your application.

Eligible donors can use this sheet to keep track of medical appointments. Donors can give this sheet to the medical professional who performs or books their physical and mental health tests (usually the transplant coordinator) to sign as proof of attendance.

Eligible donors use this log to keep track of out-of-pocket expenses associated with their donation.