Resources

This guide explains how to create and maintain information about service delivery outlets using the My Aged Care Service and Support Portal.

Outlines key features, user roles, reporting functions, and upcoming enhancements in the GPMS Registered Provider Portal, with guidance on support channels and managing organisational details.

This FAQ guide outlines key changes to the GPMS portals following the implementation of the Aged Care Act 2024, including portal access, user roles, reporting requirements, terminology updates, and how registered providers can manage their organisation and contacts.

This fact sheet provides an overview of the proposed changes to the Healthcare Identifiers Act 2010.

We’ve developed guidance for allied health professionals about their options for providing services to older people under the new Aged Care Act and regulatory model.

A template to assist in-home aged care providers on service agreements for the Support at Home program.

This document helps Primary Health Networks (PHNs) understand and work on projects funded by the Australian Government under the National Suicide Prevention Leadership and Support Program.

This document outlines the aims of the program and the roles and responsibilities of all parties to support program implementation. The Aged Care Volunteers Visitors Scheme (ACVVS) commences 1 July 2023.

This fact sheet outlines the benefits, roles and responsibilities of the Aged Care Volunteer Visitors Scheme (ACVVS) for residential aged care providers.

Use this form to provide a person's details, including any preferences, to help match them to a suitable volunteer visitor. You can complete this as an aged care service provider, a volunteer visitor coordinator, a person wanting to be visited or their representative.

This flyer outlines the role of the Aged Care Volunteer Visitors Scheme in supporting volunteers and recipients.

The ‘Using Patient Reported Measures in Clinical Quality Registries for Healthcare Improvement: A Guide’ provides a set of national principles for how Clinical Quality Registries can best report and use patient reported data for health care quality improvement.

This fact sheet for older people outlines how prices will be set and consumer protections under Support at Home to ensure prices are reasonable and transparent.

This fact sheet outlines guidance for providers on the consumer protections in place to ensure Support at Home prices are reasonable and transparent.

This fact sheet provides guidance for providers to consider when setting and publishing prices for the first year of the Support at Home program.

The document provides answers to frequently asked questions about pricing for the Support at Home program.

This report highlights our key achievements over the past year ending 30 June 2025. This report also demonstrates our ongoing commitment to transparency, accountability, and supporting the government's priorities.

An update from the Better Renal Services Steering Committee after their meeting on 25 September 2025.

The Health Technology Assessment Consumer Consultative Committee (HTACCC) met on 10 and 11 September 2025 for its 30th formal meeting. This document provides a record of the meeting.

This document contains the process to apply for MRAC membership.

This user guide gives step-by-step instructions on how to use the My Aged Care service and support portal, focusing on administrator functions.

This manual provides general information and guidance about the Multi-Purpose Service Program (MPSP). It explains the Government’s policy context and operational requirements for funded aged care services provided through the MPSP.