Resources

This guide explains how to search and view client record information in the My Aged Care Service and Support Portal.

This guide explains how to enter and update service delivery information in the My Aged Care client record.

This form is for older Australians who want to apply for Australian Government-subsidised aged care, and for approved providers seeking approval for an emergency case.

This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal.

This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.

This guide lists common keyboard shortcuts to make it easier for assessors to navigate the My Aged Care assessor portal.

This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal.

This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal.

This guide helps Aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal.

This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal.

This guide explains to assessment delegates and clinical aged care needs assessors on how to enter all the details for older people to receive Home Care Packages in the My Aged Care assessor portal.

This guide explains how clinical aged care needs assessors and assessment delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal.

This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.

This fact sheet helps assessors understand priority levels when assessing clients for services under the Commonwealth Home Support Programme or Home Care Packages. It also explains when a client’s priority needs to change.

This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This diagram shows the key steps for the Single Assessment System workforce who use the Integrated Assessment Tool (IAT) to assess older people. It provides links, where available, to further guidance information.

This guide explains how Assessment Organisation Team Leaders can perform functionality for Residential Respite Classification Referrals in the My Aged Care assessor portal.

This fact sheet is for providers and provides an overview of the key changes that have been made to the My Aged Care representative model and how it impacts client support relationships and provider functionality in the Assessor Poral and myAssessor applications.

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

The document provides guidance to all parties who have roles and responsibilities over younger people seeking to access aged care services.

Terms of reference for the Council of Elders

This kit has information, communication resources, articles and social media posts about vaping, which we encourage you to share with young people in your community.

This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal.

A summary of the Aged Care Transition Taskforce meeting held on 28 November 2024.