Tackling fraud and non-compliance

What is changing?

Tackling fraud and non-compliance.

Fraud and non-compliance undermines the social licence of the NDIS and has a direct and devastating impact on the lives of participants and their families, leading to lower quality services, exploitation and harm.

We are making a suite of changes to improve oversight of providers and claims and strengthen controls to protect participants and the NDIS from exploitation.

To do this we will:

• Expand mandatory registration of providers delivering support to participants who are most at risk of abuse and/or exploitation.
• Introduce a new enrolment system with a minimum basic level of identifiable information on most NDIS providers.
• Increase evidence required for payments for NDIS supports, including payments at point of service.
• Strengthen the NDIA’s investigative and enforcement capabilities and introduce new regulatory controls to address fraud and non-compliance.
• Improve how information is collected and monitored for faster and more targeted responses to fraud and suspicious behaviour.
• Take further steps to reduce conflicts of interest.

Next steps

• Introduce legislation to enable these changes.
• Reforms to strengthen powers for the NDIS Quality and Safeguards Commission and NDIA will be introduced over the next 18 months.
• Expansion of provider registration will commence from July 2027, with full implementation by the end of 2030.
• Uplift to NDIS claims and payments systems will begin from July 2026 and will be rolled out by the end of 2030.

For more information visit the department’s website.