Support at Home starts 1 November

This video explains how the start date of the new Support at Home program has been briefly deferred to 1 November 2025, and what the change means for you.

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The Australian Government has announced the start date of the Support at Home program has been briefly deferred.

If you currently receive aged care services through a Home Care Package, you will now move to Support at Home from 1 November 2025.

Before 1 November, your provider will contact you to review your care plan and advise you of their new pricing.

They will also prepare a new or updated service agreement with you. This is needed to continue to deliver care services under Support at Home.

This is an important conversation, and you should use it to ensure that you receive the services that best support you.

Contact your Home Care Package provider for questions about your care.

If you want to learn more about the Support at Home program, visit MyAgedCare.gov.au.

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