My dignity and diversity – Aged Care Quality Standards

This video explains how Aged Care Quality Standards have been strengthened to support older people to feel safe and respected by the people who care for them.

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The new Aged Care Act includes rights and strengthened Quality Standards my provider must understand. This is because when they provide my aged care services, I am the centre of my aged care.

My aged care provider and the people who care for me respect my rights and who I am.

My culture is important. My language, my beliefs, what I eat, the activities I enjoy, the friends I spend time with, and my likes and dislikes are all part of my care planning discussion.

I want to remain connected to my people, beliefs, community, food, and Country, where I seek aged care services and support.

My aged care provider and the people who care for me talk about my life experiences and help me feel safe, welcome, and included.

My relationships with family and carers need to be respected.

My gender expression and sexual orientation are important to me and are part of who I am. I don't want to pretend to be someone else when I get older.

We all deserve to be safe and a part of the community and to be respected by the people who care for us. My privacy and the way I receive care is my choice.

My aged care provider and support workers will speak to me in private about what care services I want. I can choose to speak to my registered supporter by myself if I want to.

I can also seek the guidance of family, friends, or an Aged Care Advocate from OPAN.

However, at all times, my care decisions are my choice.

I always have the right to feel comfortable, get the care and support I want based on what's important to me in my own home. We don't all think, talk, and listen in the same way.

My aged care provider works with me and gives me information the way I want to receive it. My family and supporters can also help me review and consider information.

I get the care and support I want based on what's important to me.

See My Aged Care to understand your rights and what good care looks like.

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