Volume 10
10.5 Advocacy
Recommendation 10.5 said the NDIA should connect people living in supported accommodation with disability advocacy organisations.
The NDIA is looking into advocacy services available to people living in supported independent living.
The Australian Government will then work together to put people in contact with the advocacy services.
NDIS Participants can make complaints about disability services to the NDIS Quality and Safeguards Commission.
The NDIS Commission can take many different actions to resolve complaints.
Recommendation 10.5 said the NDIS Commission should consider complaints and refer people to independent advocacy services for more support.
The NDIS Commission is doing this.
This recommendation is in progress.
10.31 Continuous monitoring of criminal charges, and 10.32 Operational framework to guide worker screening
Recommendation 10.31 and 10.32 said the worker screening checks for NDIS workers should be improved.
The NDIS worker screening check is a way to find out if NDIS workers are safe to work with people with disability.
It helps make sure NDIS workers don’t put people with disability at risk of getting hurt.
As part of worker screening they check if the NDIS worker has taken part in a crime.
Governments are working to improve how we check this.
We are improving what crimes we check and how.
We are working on ways to keep checking if the NDIS worker takes part in a crime after they have been cleared to work with NDIS participants.
Governments are also improving how we share information with each other.
This means more information will be available to people doing the check.
We have discussed what type of information needs to shared.
The next step is to work together to agree how this will be done.
This recommendation is in progress.