Publications

These resources explain the AT-HM scheme and how it operates under the Support at Home program. The appendices include information for providers on prescriptions and claiming.

This is a double-sided A3 poster which summarises what rights older people have when accessing aged care services. Providers can pin it up around their organisation, such as resident common areas, staff break rooms and bulletin boards.

The summary report explains the National Standards for Counsellors and Psychotherapists. It also describes the steps taken and consultation undertaken to develop the National Standards.

This fact sheet outlines guidance for providers on the consumer protections in place to ensure Support at Home prices are reasonable and transparent.

This fact sheet provides guidance for providers to consider when setting and publishing prices for the first year of the Support at Home program.

The document provides answers to frequently asked questions about pricing for the Support at Home program.

This communique summarises the meeting of the Health Technology Assessment (HTA) Review Implementation Advisory Group held on 2 October 2025.

This toolkit provides information and materials to help peak bodies, advocacy organisations and community groups inform older people, their families and carers about contributions under the new Aged Care Act, including for Support at Home and residential aged care.

This webinar was held on 16 September 2025 and provides updates on the MPSP reforms, policy manual, and the Thin Markets review work underway.

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.

These resources provide guidance on submitting funding requests for the assistive technology and home modifications needs of their Home Care Packages (HCP) care recipients transitioning to Support at Home. They are for staff of approved organisations providing home care services.

Ministerial Statement of Expectations for the NDIS Commission.

This fortnightly Australian Respiratory Surveillance Report (ARSR) includes information about acute respiratory illnesses including COVID-19, influenza and respiratory syncytial virus.

This fact sheet provides an overview of the proposed changes to the Healthcare Identifiers Act 2010.

This guide provides a step-by-step approach for aged care providers to identifying training needs, prioritising learning areas and structuring a training plan that aligns with workforce segments, operating environment and available resources.

This catalogue lists learning modules and education resources to help aged care providers and workers upskill in areas related to the Aged Care Act 2024.

This template will help aged care providers create a structured, practical workforce training plan that supports implementation of the Aged Care Act 2024.

This guide will support aged care providers to understand what’s changing, how to apply it in their daily work and how to use training, reflection and feedback to continually improve care delivery.

This user guide assists CHSP providers with their provision of information obligation as part of service provision under the Aged Care Act 2024.

This checklist should be read in conjunction with the CHSP Service Agreement Template and User Guide and Care and Services Plan checklist.

This document provides guidance for CHSP providers on developing Care and Services Plans required under the Aged Care Act 2024 starting from 1 November 2025.

This user guide is intended to assist providers to complete the Service Agreement and how to support their CHSP clients to understand their rights when accessing funded aged care services.

This document provides a template for a Service Agreement under the Commonwealth Home Support Program (CHSP), outlining the terms between the service provider and client.

This document provides answers to questions about the newborn bloodspot screening (NBS) open call process to identify conditions for consideration for NBS programs.

This educational resource provides information on the Medicare requirements for bulk billing and the charging of additional fees to patients.