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Accessing the Multi-Purpose Service Program (MPSP) – Provider fact sheet
This fact sheet provides guidance for aged care providers on access to aged care services under the Multi-Purpose Service Program (MPSP) when the new Aged Care Act (the new Act) starts from 1 November 2025. -
Fees and charges under the Multi-Purpose Service Program (MPSP) – Provider fact sheet
You can ask older people accessing aged care services in the Multi-Purpose Service Program (MPSP) to help pay for their services in certain situations. The fees you can charge are different from other aged care programs. -
Reporting by Multi-Purpose Service Program (MPSP) providers – Provider fact sheet
Under the new Aged Care Act (the new Act), you must keep records and report on the services you provide under the MPSP. -
Regulation of the Multi-Purpose Service Program (MPSP) – Provider fact sheet
Aged care services delivered under the in the Multi-Purpose Service Program (MPSP) are regulated to ensure providers meet their obligations under the new Aged Care Act (the new Act) and their MPSP agreements. -
Fees and charges under the MPSP – Consumer fact sheet
If you are an older person accessing aged care services under the Multi-Purpose Service Program (MPSP), you may be asked to contribute to the costs and pay some fees. -
End-of-Life Pathway form
This form is used to provide evidence of eligibility for the End-of-Life Pathway under the Support at Home program. -
Government Provider Management System (GPMS) – User guide – 24/7 registered nurse reporting
This user guide explains how registered nurses can access, complete, and submit 24/7 registered nurse reports via GPMS from November 2025, including reporting requirements, eligibility for supplements, and support resources for residential aged care providers. -
Assistive Technology over $15,000
This form is for people applying to access assistive technology over $15 000. -
Registered supporters in aged care brochure
This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them. -
My Aged Care Assessment Consent Form
This form is to be used by assessors where system access is not available or appropriate for the aged care assessment setting at the triage, assessment and/or referral for services consent stages. -
When to Request a Support Plan Review from an Assessor fact sheet
This fact sheet explains the circumstances under which a service provider might request a Support Plan Review. -
Multi-purpose service locations
Find a Multi-purpose service that can deliver aged care services in rural and remote locations. Locations are marked on a map and also available as a list of street addresses within each state and territory. -
Better Access fact sheet – patients
This fact sheet gives patients with mental health issues an overview of the Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS initiative. -
QI Program quick reference guide – Falls and major injury
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on falls and major injury for the QI Program. -
QI Program quick reference guide – Medication management – Antipsychotics
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on medication management – antipsychotics for the QI Program. -
QI Program quick reference guide – Pressure injuries
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on pressure injuries for the QI Program. -
QI Program quick reference guide – Unplanned weight loss
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on unplanned weight loss for the QI Program. -
QI Program quick reference guide – Restrictive practices
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on restrictive practices for the QI Program. -
QI Program quick reference guide – Medication management – Polypharmacy
This guide is for registered providers of approved residential care homes. It helps you understand and meet Your obligations to collect and report data on medication management – polypharmacy for the QI Program. -
Fact sheet for clinical care teams – QI Program
This information sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for GPs and allied health professionals – QI Program
This fact sheet is for Australian Government-funded residential aged care . It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for older people and their families
This fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for board directors and senior executives
This fact sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
National Aged Care Quality Indicator Program FAQs
This document is for registered providers of approved residential care homes (providers). The document details a range of frequently asked questions and answers to support providers to understand and meet the requirements of the QI Program. -
Star Ratings fact sheet for residential aged care providers
This fact sheet outlines the Star Ratings system for residential aged care providers.