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Fact sheet for older people and their families
This fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
Fact sheet for board directors and senior executives
This fact sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
QI Program quick reference guide – Falls and major injury
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on falls and major injury for the QI Program. -
QI Program quick reference guide – Medication management – Antipsychotics
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on medication management – antipsychotics for the QI Program. -
QI Program quick reference guide – Pressure injuries
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on pressure injuries for the QI Program. -
QI Program quick reference guide – Unplanned weight loss
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on unplanned weight loss for the QI Program. -
QI Program quick reference guide – Restrictive practices
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on restrictive practices for the QI Program. -
QI Program quick reference guide – Medication management – Polypharmacy
This guide is for registered providers of approved residential care homes. It helps you understand and meet Your obligations to collect and report data on medication management – polypharmacy for the QI Program. -
National Aged Care Quality Indicator Program FAQs
This document is for registered providers of approved residential care homes (providers). The document details a range of frequently asked questions and answers to support providers to understand and meet the requirements of the QI Program. -
Star Ratings fact sheet for residential aged care providers
This fact sheet outlines the Star Ratings system for residential aged care providers. -
MWAC Communique – 11 September 2025
The Medical Workforce Advisory Collaboration met on 11 Sept 2025 to discuss rural medical workforce strategies, junior doctor recruitment, clinical supervision improvements, and promoting generalism. -
Discussion card for aged care workers: What rights-based care looks
Aged care workers can use this discussion card to explain to older people, their families and carers about what rights-based care looks like.
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Reflection sheet for aged care workers: What matters to me in care
Aged care workers can use this reflection tool when talking to older people, their families and carers about their care preference.
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Embedding Rights: Policy and process checklist for aged care providers
Aged care providers can use this checklist to review policies and processes and assess if they uphold the Statement of Rights in practice.
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Supported decision making: Aged care provider training package
Aged care providers can use this training package to educate workers about supported decision-making.
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Multi-Purpose Service Program: Template for service agreements
This template provides an example of a service agreement to assist Multi-Purpose Service Program (MPSP) providers to establish service agreements with individuals accessing funded aged care services. -
Supported decision making: Aged care provider training presentation
Aged care providers can use this presentation to educate workers on applying supported decision-making in their daily work.
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Cultural safety organisational review tool for aged care providers
Aged care providers can use this organisational review tool to embed cultural safe care across operations.
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Statement of Rights practice alignment tool for aged care workers
Aged care workers can use this tool to reflect on everyday practices and identify what may need to change or strengthen to align with the Statement of Rights.
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Quick reference guide for aged care workers: Working with registered supporters
Aged care workers can use this guide to step through the process of working with registered supporters.
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Everyday practice checklist on cultural safety for aged care workers
Aged care workers can use this checklist to deliver culturally safe, respectful and inclusive care.
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Proposed minimum training for volunteers in aged care – Consultation summary report – 2025
Our consultation on proposed minimum training for aged care volunteers found strong support for flexible, inclusive training. Key recommendations include accessible formats, co-design, portable certification, minimal burden, and empowering language. -
Tip sheet for aged care workers: Questions to ask for culturally safe, trauma-aware care
Aged care workers can use this tip sheet to ask questions and understand an older person's cultural preference.
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Cultural safety self-reflection tool for aged care workers
Aged care workers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
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Tip sheet for aged care providers: Checking for alignment between the Statement of Rights and the living experience of older people
Aged care providers can use this tip sheet to help align the Statement of Rights and the living experiences of older people.