Publications

This fact sheet provides guidance for aged care providers on access to aged care services under the Multi-Purpose Service Program (MPSP) when the new Aged Care Act (the new Act) starts from 1 November 2025.

Under the new Aged Care Act (the new Act), you must keep records and report on the services you provide under the MPSP.

Aged care services delivered under the in the Multi-Purpose Service Program (MPSP) are regulated to ensure providers meet their obligations under the new Aged Care Act (the new Act) and their MPSP agreements.

If you are an older person accessing aged care services under the Multi-Purpose Service Program (MPSP), you may be asked to contribute to the costs and pay some fees.

A fact sheet of frequently asked questions commonly asked by people interested in aged care volunteering.

The aim of this booklet is to guide providers through the considerations involved in volunteer engagement. Topics covered include the legislative environment, checklists to prepare for volunteer engagement, designing volunteer roles, recruitment and retention and some frequently asked questions.

This handbook provides guidance for aged care volunteer managers for volunteer engagement and management processes including recruitment, onboarding, retention, administration and further training and information. Aged care providers can also use this resource to support their volunteer managers.

This toolkit connects volunteers, volunteer managers, and aged care providers to free, publicly available training and information on a range of topics. It does not replace or replicate any current provider training; it is aimed at complementing any existing training available for volunteers.

CHSP providers should assess risks, update care plans, and support older people before, during, and after heatwaves. Key actions include checking cooling, hydration, nutrition, monitoring health, and reviewing emergency plans.

View the schedules of subsidies and supplements for government-funded aged care under the Aged Care Act 1997. This includes daily rates for residential, flexible and home care until 31 October 2025.

This fact sheet gives patients with mental health issues an overview of the Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS initiative.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on falls and major injury for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on medication management – antipsychotics for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on pressure injuries for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on unplanned weight loss for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on restrictive practices for the QI Program.

This guide is for registered providers of approved residential care homes. It helps you understand and meet Your obligations to collect and report data on medication management – polypharmacy for the QI Program.

This document is for registered providers of approved residential care homes (providers). The document details a range of frequently asked questions and answers to support providers to understand and meet the requirements of the QI Program.

This information sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.

This fact sheet is for Australian Government-funded residential aged care . It covers the definition for each quality indicator and describes how the QI Program is relevant to them.

This fact sheet is for Australian Government-funded residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.

This fact sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them.

This fact sheet outlines the Star Ratings system for residential aged care providers.

This brochure provides information about the recommended vaccines available free for children under the National Immunisation Program.

A checklist of activities to help aged care service delivery during emergency events. This list is for providers of the Commonwealth Home Support Program.