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Government Provider Management System (GPMS) – User guide – 24/7 registered nurse reporting
This user guide explains how registered nurses can access, complete, and submit 24/7 registered nurse reports via GPMS from November 2025, including reporting requirements, eligibility for supplements, and support resources for residential aged care providers. -
Multi-purpose service locations
Find a Multi-purpose service that can deliver aged care services in rural and remote locations. Locations are marked on a map and also available as a list of street addresses within each state and territory. -
When to Request a Support Plan Review from an Assessor fact sheet
This fact sheet explains the circumstances under which a service provider might request a Support Plan Review. -
Registered supporters in aged care brochure
This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them. -
My Aged Care Assessment Consent Form
This form is to be used by assessors where system access is not available or appropriate for the aged care assessment setting at the triage, assessment and/or referral for services consent stages. -
Overseas Student Health Cover (OSHC) fact sheet
This fact sheet provides a summary of what OSHC is, why it is needed and how to use it. -
Assistive Technology over $15,000
This form is for people applying to access assistive technology over $15 000. -
Service and Support Portal user guide – Serious incident response scheme: Residential aged care services (SIRS) portal
This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions within the Service and Support Portal. -
Palliative care status form
Registered providers must complete and submit the most recent version of this form each time you request AN-ACC Class 1 status for a care recipient. -
Government Provider Management System – Terms of use
This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health, Disability and Ageing. -
Star Ratings for residential aged care brochure
This brochure presents an overview of how Star Ratings for residential aged care works. -
QI Reporting via GPMS – Additional guidance
An FAQ style document that provides additional guidance to registered providers to assist with reporting QI Program data via the new GPMS – QI application. -
QI Program quick reference guide – Allied health recommended services received
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on recommended allied health services received for the QI Program. -
QI Program quick reference guide – Enrolled nursing
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on enrolled nursing for the QI Program. -
QI Program quick reference guide – Allied health care minutes
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on allied health care minutes for the QI Program. -
QI Program quick reference guide – Lifestyle officers
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on lifestyle officers for the QI Program. -
Commonwealth Home Support Program Services (CHSP) – Preparing for an emergency event
A checklist of activities to help aged care service delivery during emergency events. This list is for providers of the Commonwealth Home Support Program. -
Support at Home program – participant contributions
This fact sheet provides an overview of participant contributions under Support at Home. This includes an explanation of contribution rates, the lifetime cap, the ‘no worse off principle’, and financial hardship support. -
Hardship assistance for aged care – Fact sheet
This fact sheet provides information about accessing assistance to pay for aged care fees. -
First Nations maternal vaccinations fact sheet
This fact sheet provides information for Aboriginal and Torres Strait Islander women about free vaccines during pregnancy. -
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act. -
Medicare Bulk Billing Practice signage for Bulk Billing Practice Incentive Program
Practices participating in the Bulk Billing Practice Incentive Program (BBPIP) must display Medicare Bulk Billing Practice signage. Preview Medicare Bulk Billing Practice signage for BBPIP and optional information for patients about eligible services. -
NDIS Reform Advisory Committee Meeting Summary – 31 October 2025
This meeting summary is for the NDIS Reform Advisory Committee meeting held on 31 October 2025. -
Bulk Billing Incentives Calculator: user guide for practice managers and GPs
This user guide for practice managers and GPs includes step-by-step instructions to support use of the Bulk Billing Incentives Calculator. -
Quarterly Financial Snapshot of the aged care sector – Quarter 4 2024-25 –1 April-to-30 June-2025
This snapshot provides analysis of the financial performance of the Australian aged care sector for quarter 4 of 2024-25 (1 April to 30 June 2025).