Publications

Use this form to provide a person's details, including any preferences, to help match them to a suitable volunteer visitor. You can complete this as an aged care service provider, a volunteer visitor coordinator, a person wanting to be visited or their representative.

This fact sheet outlines the benefits, roles and responsibilities of the Aged Care Volunteer Visitors Scheme (ACVVS) for residential aged care providers.

This flyer outlines the role of the Aged Care Volunteer Visitors Scheme in supporting volunteers and recipients.

This document outlines the aims of the program and the roles and responsibilities of all parties to support program implementation. The Aged Care Volunteers Visitors Scheme (ACVVS) commences 1 July 2023.

This fact sheet for older people outlines how prices will be set and consumer protections under Support at Home to ensure prices are reasonable and transparent.

This fact sheet outlines guidance for providers on the consumer protections in place to ensure Support at Home prices are reasonable and transparent.

This fact sheet provides guidance for providers to consider when setting and publishing prices for the first year of the Support at Home program.

The document provides answers to frequently asked questions about pricing for the Support at Home program.

This report highlights our key achievements over the past year ending 30 June 2025. This report also demonstrates our ongoing commitment to transparency, accountability, and supporting the government's priorities.

An update from the Better Renal Services Steering Committee after their meeting on 25 September 2025.

The Health Technology Assessment Consumer Consultative Committee (HTACCC) met on 10 and 11 September 2025 for its 30th formal meeting. This document provides a record of the meeting.

This document contains the process to apply for MRAC membership.

This manual provides general information and guidance about the Multi-Purpose Service Program (MPSP). It explains the Government’s policy context and operational requirements for funded aged care services provided through the MPSP.

This booklet has information about aged care volunteering and the ACVVS for potential and current volunteers, volunteer managers and providers.

This certification statement, signed by Secretary Blair Comley on 2 October 2025, certifies that Phase 2 of the Sexually Transmissible Infections campaign complies with relevant guidelines and policies.

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

This guide explains how to transfer clients and services within and between outlets in an organisation using the My Aged Care Service and Support Portal.

This guide explains how to create and maintain information about service delivery outlets using the My Aged Care Service and Support Portal.

This user guide gives step-by-step instructions on how to use the My Aged Care service and support portal, focusing on administrator functions.

This update provides a summary of changes to the My Aged Care Service and Support Portal and GPMS from 3 November 2025.

This certification statement, signed by Secretary Blair Comley on 21 October 2025, certifies that Stream 1 of the Bulk Billing for All Australians campaign complies with relevant guidelines and policies.

This fact sheets aims to support residential aged care providers and their understanding when it comes to a care time reporting assessments. It contains useful information, resources and contacts.

This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.

Aged care services delivered under the in the Multi-Purpose Service Program (MPSP) are regulated to ensure providers meet their obligations under the new Aged Care Act (the new Act) and their MPSP agreements.