About this resource
These standards have a greater focus on person-centred approaches and promote choice and control by people with disability. These are considered critical under the National Disability Insurance Scheme.
The Australian Government adopted the standards for its employment and advocacy services for people with disability from 1 January 2014 for employment service providers, and from 1 July 2014 for advocacy agencies funded under the National Disability Advocacy Program.
The national standards underwent extensive consultation, validation and user testing, culminating in a set of 6 standards that are able to be applied across a broad range of circumstances.
They are:
- Rights - read the Easy Read poster for standard one
- Participation and Inclusion- read the Easy Read poster for standard 2
- Individual Outcomes- read the Easy Read poster for standard 3
- Feedback and Complaints- read the Easy Read poster for standard 4
- Service Access- read the Easy Read poster for standard 5
- Service Management - read the Easy Read poster for standard 6
Read the consolidated Easy Read poster for combined standards 1 to 6.
Two versions of the standards and supporting documents are provided here.
- A version for printing that includes graphics and
- A web accessible version for people who use a screen reader.