These standards have a greater focus on person-centred approaches and promote choice and control by people with disability. These are considered critical under the National Disability Insurance Scheme.
The Australian Government adopted the standards for its employment and advocacy services for people with disability from 1 January 2014 for employment service providers, and from 1 July 2014 for advocacy agencies funded under the National Disability Advocacy Program.
The national standards underwent extensive consultation, validation and user testing, culminating in a set of 6 standards that are able to be applied across a broad range of circumstances:
- Rights
- Participation and Inclusion
- Individual Outcomes
- Feedback and Complaints
- Service Access
- Service Management
Two versions of the standards and supporting documents are provided here.
- a version for printing that includes graphics
- a web accessible version for people who use a screen reader.
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About this resource
Publication date:
Publication type:
Report
Audience:
General public
Language:
English