Medicare billing assurance charter

Our practice’s commitment

Our practice will:

• apply diligence, care and integrity when lodging Medicare claims for services provided by our practitioners
• have robust review procedures to make sure our Medicare billing activities are compliant
• not engage in any billing activity which may bring Medicare, our practitioners or our practice into disrepute
• promote continuous improvement in correct Medicare billing knowledge of health professionals in our practice.

What our practice can expect from the department

The department will:

• evaluate and share good practice to enable continuous improvement in Medicare billing activities
• be professional and outcomes-focussed in its dealings with Medicare providers and practices
• carry out open and transparent consultation wherever possible about the development of Medicare compliance policies, guidelines and processes
• encourage, listen and act on our feedback on any aspect of Medicare billing assurance.