Responsibility: Australian Government
Response: Accept in principle
Status: Further work required
What has been achieved to date
The NDIS Quality and Safeguards Commission (NDIS Commission) is undertaking a review of Commissioner-made NDIS Rules and NDIS Practice Standards, which have not undergone a comprehensive review since their introduction. This review will consider quality indicators, how they are measured and communicated to improve NDIS support quality and safety. The review will be informed by the recommendations of the Disability Royal Commission.
What the Disability Royal Commission said in the final report
In developing and publishing guidance about best practice governance models for National Disability Insurance Scheme (NDIS) providers, the NDIS Quality and Safeguards Commission should:
a) include safeguarding indicators for use by NDIS providers based on the sample indicators outlined in Table 10.8.3
b) provide guidance encouraging governing bodies of NDIS providers to have regular access to specialist safeguarding advice in considering issues arising from complaints and incidents.
Australian Government Response July 2024
The NDIS Commission will work with people with disability, their representatives, and NDIS service providers to identify opportunities to implement this recommendation in line with proportionality, a key feature of the NDIS Commission’s regulatory model.
More recommendations
View progress on other recommendations made by the Royal Commission.