Support at Home Special Payments provider guidance and request form

Provider guidance

• This document provides guidance for Support at Home providers on special payments in exceptional circumstances. It outlines eligibility and evidence requirements, the process for submitting a request and the review process.

• Support at Home Special Payments provider guidance

  February 2026

  Guideline

Form

• This form should be used by Support at Home providers to request a special payment in exceptional circumstances.

• Support at Home Special Payment request form

  February 2026

  Guideline

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