My Aged Care service and support portal

Approved aged care service providers must use this portal to manage information about their services, their clients and referrals.

Before you can log in for the first time, you need to authenticate your login.

The new Government Provider Management System (GPMS) portal is now available. Organisation Administrators are encouraged to login and setup access for all residential aged care services, ready for the upcoming Star Ratings preview.

Find out how at Government Provider Management System.

About the service and support portal

This portal is for approved providers of aged care. You must use this portal to:

  • enter and manage information about your services
  • see your service’s care minutes target
  • manage referrals
  • update client records
  • generate reports
  • ask assessors to review a client’s support plan.


Find out where to get help using the portal.

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