My Aged Care service and support portal

Approved aged care service providers must use this portal to manage information about their services, their clients and referrals.

Before you can log in for the first time, you need to authenticate your login.

On 1 July 2024 the way residential care providers enter room pricing information on the My Aged Care service and support portal will change.

Learn more at Changes to publication of room pricing on My Aged Care.

The new Government Provider Management System (GPMS) portal is now available. Organisation Administrators are encouraged to login and setup access for all residential aged care services, ready for the upcoming Star Ratings preview.

Find out how at Government Provider Management System.

About the service and support portal

This portal is for approved providers of aged care. You must use this portal to:

  • enter and manage information about your services
  • see your service’s care minutes target
  • manage referrals
  • update client records
  • generate reports
  • ask assessors to review a client’s support plan.

Help

Find out where to get help using the portal.

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