Government Provider Management System

Aged care providers can log in to the Government Provider Management System (GPMS) to access management and reporting applications.

GPMS Registered Provider Portal

Use the registered provider portal to complete mandatory reporting and manage organisation details, under the Aged Care Act 2024.

Here you can:

  • view and maintain information about your organisation
  • view compliance information, including performance against the strengthened Aged Care Quality Standards, regulatory decisions and Star Ratings
  • submit and edit registered provider reporting for:
    • 24/7 Registered Nurse (RN) report
    • Quarterly Financial Report (QFR)
    • Quality Indicator (QI) Program data – submit QI Program data via this portal
  • preview information before it is published for the next period:
    • Finance & Operations
    • Star Ratings, including the metrics used to calculate the ratings

As GPMS is enhanced, additional applications will be introduced through future updates. 

GPMS Approved Provider Portal

The approved provider portal provides information and functionality relating to entities that existed under the Aged Care Act 1997. This portal is not to be used for reporting under the Aged Care Act 2024. 

Here you can:

  • view information about your organisation:
    • Quarterly Financial Report (QFR)
    • Quality Indicator (QI) Program data – do not submit QI Program data via this portal
    • provider operations report.

How to log in to GPMS

The GPMS resources collection provides detailed instructions on how to access and use the system.

You will need to verify your identity using VANguard (single sign-on) or myID. Choose the same process you use to access the My Aged Care Service and Support Portal. 

Contact your organisation's IT support service with log on issues.

Watch the instructional video for more.

5:54

Welcome to the Government Provider Management System training video series. In this video, we will demonstrate logging into GPMS and what to expect if it is your first time logging into the portal. Specifically, we will cover accessing the appropriate GPMS portal for various tasks, logging into GPMS with Vanguard Federated Authentication Service, logging into GPMS with your myID and the terms of use you must agree to when logging into GPMS for the first time. 

We will begin by navigating to the GPMS portal selection screen. In a web browser, visit health.gov.au/GPMS. Next, click the tile labeled log into GPMS. You will see a page displaying two login options for the GPMS portal and buttons to log in for each. You can log in to the GPMS Approved Provider portal to view information about your approved provider entity as it existed under the Aged Care Act 1997. Access this portal to view previous information about your organisation as well as Quarterly Financial Report information, Quality Indicator Program data and provider operations. 

You can log into the GPMS Registered Provider portal to view information about your registered provider entity as it exists under the Aged Care Act 2024. Access this portal to view and maintain information about your organisation. View compliance information including performance against the strengthened Aged Care Quality Standards, regulatory decisions and Star Ratings. Submit and edit registered provider reporting, including 24/7 Registered Nurse reports, Quarterly Financial Reports, Quality Indicator Program data and Star Ratings. 

You can also access this portal to preview the Finance and Operations report before it is published for the next period, and Star Ratings, including the metrics used to calculate the ratings. Click on either button labelled log into GPMS to take you to the respective portal login page. You will be taken to the login using page. Please note that the following steps are the same for both GPMS portals. As you can see 

you can choose to log in with either the Vanguard Federated Authentication Service or myID Digital Identity. The login method you need to select will depend on the organisation or provider you work for, and what details you are provided with during your onboarding. If you are uncertain, speak to your organisation administrator.  

To log in using the Vanguard Federated Authentication Service, select the option to log in with Vanguard Federated Authentication Service. A page will be displayed requiring you to choose to authenticate using either a local system or by using the Vanguard Federated Authentication Service. Leave the selection in the dropdown as VFAS authentication, then click next. The Authentication Service page will be displayed. On this page you are required to select the organisation you represent. 

In the search bar begin by typing the name of the organisation, then select the correct value from the suggestions in the dropdown. Once you have made your selection, click continue. You will now be taken to the GPMS landing page. If you can access more than one provider in GPMS, you will be logged into the record with the status of registered. Now let's take a look at accessing GPMS using the myID Digital Identity.  

On the login using screen select the option to log in with myID Digital Identity. A page will be displayed asking you to select an authentication method. Ensure myID authentication is selected, then click next. The select your Identity provider page will be displayed. Look for the tile labeled myID and click select myID. The myID page will be displayed. In the field labeled myID email, enter the email address you use for myID, then click get code. The myID page will display an authorisation code. Log in to your myID app on your device and enter this code. If you work for more than one organisation, the Relationship Authorisation Manager screen will display and allow you to select the organisation you represent. 

Select the radio button of the organisation you want to access GPMS with, then click continue. If this is the first time you are logging into GPMS, the terms of use page will be displayed. You will need to accept the terms of use to access GPMS. If you have previously accepted the terms of use in the GPMS portal, you will not be required to accept the terms of use again. Click terms of use to view the terms of use in their entirety. 

Once you have read them, select yes, then click next. If you select no, you will be advised your GPMS registration cannot be completed. You will then be shown the verification code screen. You will need to enter the short verification code that is sent to your company email in the text field, and finally click verify to complete the verification. You will now be taken to the GPMS portal landing page. If you can access more than one provider in GPMS, you will be logged into the record with the status of registered.  

Thank you for watching this training video about logging into GPMS. Take the time to view other training videos in this series on adding and editing users in GPMS. 

More information

The Government Provider Management System resources collection provides detailed instructions about how to access and use the system. 

Contact the My Aged Care Service Provider and Assessor Helpline for GPMS Support.

My Aged Care service provider and assessor helpline

This helpline provides technical support to registered providers of approved residential care homes, assessors and hospital staff using our reporting systems and portals. Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday (option 4).

Terms of use and privacy notice

When logging on for the first time, you will need to agree to the Government Provider Management System Terms of Use.

Government Provider Management System – Terms of use

This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health, Disability and Ageing.

By agreeing to the GPMS Terms of Use, you also agree to the handling of your Personal Information in accordance with the GPMS Privacy Notice and the website privacy policy.  

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