On 3 November 2025 the Registered Provider Portal will be available to submit reporting under the Aged Care Act 2024. More information is available in our guide to digital changes for providers. The Approved Provider Portal will remain available enabling providers to view information as it existed under the Aged Care Act 1997.
How to log in to GPMS
You will be asked to verify your identity using VANguard (single sign-on) or myID. Please choose the same process you use to access the My Aged Care Service and Support Portal.
If you have any problems with this step, please contact your organisation's IT support service first.
More information
The Government Provider Management System resources collection provides detailed instructions about how to access and use the system.
Government Provider Management System resources
Contact the My Aged Care Service Provider and Assessor Helpline for GPMS Support.
My Aged Care service provider and assessor helpline
Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday (option 5 until 31 October 2025, option 4 from 1 November).
Terms of use and privacy notice
When logging on for the first time, you will need to agree to the Government Provider Management System Terms of Use.
Read the GPMS terms.
By agreeing to the GPMS Terms of Use, you also agree to the handling of your Personal Information in accordance with the GPMS Privacy Notice and the website privacy policy.
We are developing an updated GPMS Terms of Use and Privacy Notice to align with the new Aged Care Act.