Government Provider Management System

Aged care providers can log in to the Government Provider Management System (GPMS) to access management and reporting applications.

On 3 November 2025 the Registered Provider Portal will be available to submit reporting under the Aged Care Act 2024. More information is available in our guide to digital changes for providers. The Approved Provider Portal will remain available enabling providers to view information as it existed under the Aged Care Act 1997.

How to log in to GPMS

You will be asked to verify your identity using VANguard (single sign-on) or myID. Please choose the same process you use to access the My Aged Care Service and Support Portal.

If you have any problems with this step, please contact your organisation's IT support service first.

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Welcome to the Government Provider Management System Training Video Series.

In this video we will demonstrate logging into GPMS and what to expect if it is your first time logging into the portal.

Specifically, we will cover logging into GPMS with VANguard Federated Authentication Service, logging into GPMS with your myGovID and the terms of use you must agree to when logging into GPMS for the first time.

To begin with to access the GPMS you will need to follow the displayed link.

By selecting this link you'll be navigated to the login screen.

As you can see, you can choose from either VANguard Federated Authentication Service or myGovID Digital Identity.

The login method you need to select will depend on the organisation or provider you work for and what details you were provided with during your onboarding.

If you are uncertain, speak to your organisation administrator.

To log in using VANguard, Select the login with VANGUARD Federated Authentication Service Button.

The authentication service screen will display.

In this screen, you need to select the organisation you represent.

In the text field, you can begin to type the name of the organisation you represent and then use the menu slider to complete your selection.

Once you've made your selection, select the Continue button.

The GPMS landing page will display.

Now let's take a look at accessing GPMS using your myGovID back at the log in screen, this time you will select the login with myGovID Digital Identity button.

A screen will display asking you to select an authentication method.

Ensure myGovID authentication is displaying and select the next button to select your identity.

The select your identity provider screen will display.

Look for the caption labelled myGovID and select the select the myGovID button.

The myGovID screen will display.

In the myGovID email field enter the email address you use for your myGovID and then select the login button.

If you work for more than one organisation, the Relationship Authorisation Manager screen will display and allow you to select the organisation you want to represent.

Select the radio button of the organisation you want to access GPMS with, and select the Continue button.

The GPMS landing page will display.

If this is the first time you are logging into GPMS the terms of use screen will display, you can click the here link to view the terms of use in their entirety.

Once you have read them, select the Yes radio button and then select next.

If you select the No radio button, you'll be advised your GPMS registration cannot be completed if you do not agree with the terms of use.

Select next to return to the GPMS terms of use screen.

Select the Yes radio button and next to complete your registration.

Thank you for watching this training video on logging into GPMS.

Take the time to view the other training videos in this series on adding users to GPMS and editing user access roles.

More information

The Government Provider Management System resources collection provides detailed instructions about how to access and use the system.

Government Provider Management System resources

A list of resources – including user guides, quick reference guides, fact sheets, videos, frequently asked questions and other publications – for the Government Provider Management System.

Contact the My Aged Care Service Provider and Assessor Helpline for GPMS Support.

My Aged Care service provider and assessor helpline

This helpline provides technical support to government-funded aged care service providers, assessors and hospital staff using our reporting systems and portals. Call the My Aged Care service provider and assessor helpline on 1800 836 799 from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday.

Terms of use and privacy notice

When logging on for the first time, you will need to agree to the Government Provider Management System Terms of Use.

Read the GPMS terms.

By agreeing to the GPMS Terms of Use, you also agree to the handling of your Personal Information in accordance with the GPMS Privacy Notice and the website privacy policy.

We are developing an updated GPMS Terms of Use and Privacy Notice to align with the new Aged Care Act.

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