VAPP contacts

Vaccine Administration Partners Program (VAPP) team contact details for the general public and for vaccine providers (IProviders).

Public enquiries

The VAPP team can answer public enquiries about the VAPP panel.

Vaccine Administration Partners Program contact

The VAPP team can answer public enquiries about the Vaccine Administration Partners Program Panel, or the services of an immunisation provider (IProvider) on the panel.

IProvider enquiries

The VAPP team assigns all vaccine providers (IProviders) a contract manager who will contact them following the approval of an initial agency or enterprise order.

After completing the onboarding process, the Vaccine Operations Centre (VOC) becomes the main point of contact for any enquiries about:

  • clinical issues (including cold chain management)
  • ordering and delivery of vaccines and supplies  
  • COVID-19 Vaccine Administration System (CVAS) reporting obligations.  

IProviders can contact the VOC using its web form.

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