MPSP Policy Manual
Multi-Purpose Service Program Manual
This manual provides general information and guidance about the Multi-Purpose Service Program (MPSP). It explains the Government’s policy context and operational requirements for funded aged care services provided through the MPSP.
Fact sheets
Fees and charges under the Multi-Purpose Service Program (MPSP) – Provider fact sheet
You can ask older people accessing aged care services in the Multi-Purpose Service Program (MPSP) to help pay for their services in certain situations. The fees you can charge are different from other aged care programs.
Accessing the Multi-Purpose Service Program (MPSP) – Provider fact sheet
This fact sheet provides guidance for aged care providers on access to aged care services under the Multi-Purpose Service Program (MPSP) when the new Aged Care Act (the new Act) starts from 1 November 2025.
Reporting by Multi-Purpose Service Program (MPSP) providers – Provider fact sheet
Under the new Aged Care Act (the new Act), you must keep records and report on the services you provide under the MPSP.
Regulation of the Multi-Purpose Service Program (MPSP) – Provider fact sheet
Aged care services delivered under the in the Multi-Purpose Service Program (MPSP) are regulated to ensure providers meet their obligations under the new Aged Care Act (the new Act) and their MPSP agreements.
Multi-Purpose Service Program new Act provider checklist
This checklist is for providers who deliver services under the Multi-Purpose Service Program (MPSP). It outlines what needs to be done before, and after, 1 November 2025 to ensure you are ready for the start of the Aged Care Act 2024 (the new Act) and can meet all necessary requirements.
Webinars
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Webinar 12: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
The twelfth webinar in the series provides an update on MPSP reforms and a presentation by My Aged Care which includes a walk-through of the client management system for providers. -
Webinar 11: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
The eleventh webinar in the series provides updates on the MPSP reforms, policy manual, and the Thin Markets review work underway. -
Webinar 10: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
The tenth webinar in the series provides information on MPSP reform updates, amendment bills and rules, and preparation for the new Aged Care Act from 1 November 2025. -
Webinar 9: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
The ninth webinar in the series provides updates on the aged care context and the MPS reforms, place allocations and aged care services under the new Act and an update on the development of a new MPSP funding model (IHACPA’s role). -
Webinar 8: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers
The eighth webinar in the series provides instructions on the regulation of providers delivering services under the MPSP and the new Aged Care Act, supported decision-making, and draft rules out for consultation (Tranche 4b). -
Webinar 7: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers
The seventh webinar in the series provides information on the MPSP rules and reforms, Release 4a rules and an update on transitionals. -
Webinar 6: Multi-Purpose Services Program Aged Care Reforms – Impacts on the MPSP and providers
The sixth webinar in the series provides instructions on MPSP reforms and updates, MPSP subsidies and client fees, transitional arrangements and preparing for client data collection. -
Webinar 5: Aged Care Reforms – Impacts on the MPS program and providers
The fifth webinar in the series provides an update on the new Act and related Rules, transitional arrangements for the new Act and other MPS reforms and activities. -
Webinar 4: Aged Care Reforms – Impacts on the MPS program and providers
The fourth webinar in the series provides updates on the Assessment Experience project, eligibility and assessment arrangements under the New Aged Care Act, transitional arrangements for people accessing the Multi-Purpose Services Program (MPS) program and preparing for transition. -
Webinar 3: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
The third webinar in the series provides updates on the New Aged Care Act, changes in the draft reform schedule and 24/7 registered nurse trial for MPS, provider obligations under the new Aged Care Act and registration of providers. -
Webinar 2: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
The second webinar in the series provides updates on the New Aged Care Act, changes in the draft reform schedule and 24/7 registered nurse trial for MPS, provider obligations under the new Aged Care Act and registration of providers. -
Webinar 1: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
This webinar provides updates on the aged care context and the MPS, upcoming changes, MPS and the new Aged Care Act, registration as a provider under the new Act.
Other resources
Multi-purpose service locations
Find a Multi-purpose service that can deliver aged care services in rural and remote locations. Locations are marked on a map and also available as a list of street addresses within each state and territory.
Multi-Purpose Service Program: Template for service agreements
This template provides an example of a service agreement to assist Multi-Purpose Service Program (MPSP) providers to establish service agreements with individuals accessing funded aged care services.
Instrument to determine the number of places available for allocation in 2023–24 and 2024–25
Signed by the Minister for Health and Aged Care, the Hon Mark Butler MP, this instrument details the number of flexible and residential aged care places available in 2023–24 and 2024–25. There were no MPS allocations rounds in 2023–24. We finalised the allocations round for 2024–25 in January 2025.
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