The role of health professionals in My Aged Care
As a health professional you can help your patients get the aged care services they need with My Aged Care.
Find more information for health professionals, including:
- when to refer a patient to My Aged Care
- how to make and follow up on a referral
- what happens after a referral
- how to organise urgent services
- how to find information about a patient, including whether they are already receiving services.
Hospitals can contact service providers directly when:
- a patient who had services in place before entering hospital need those services to restart after discharge
- a patient needs access to a Multi-Purpose Service or the National Aboriginal and Torres Strait Islander Flexible Aged Care Program.
My Aged Care hospital portal contact
Contact us for information on how your hospital organisation can access the My Aged Care hospital portal.
My Aged Care portal updates
We regularly publish summaries of our digital changes.
Find full details in our change summary collection. You can also view previous release information.
Summary of changes for the My Aged Care System and Government Provider Management System (GPMS)
This collection contains summaries of changes made to the My Aged Care System and the Government Provider Management System (GPMS).
Resources for health professionals
See the resources for health professionals page on My Aged Care to help guide you, including brochures, information about the patient record portal and videos.
See our resource collection for the My Aged Care hospital portal.
My Aged Care – Hospital Portal resources
These resources have been designed to help hospital staff use the My Aged Care hospital portal. They include fact sheets, guidelines and user guides.
Contact
My Aged Care older people and carers helpline
If you are aged 50 or over, have care needs and are either Aboriginal or Torres Strait Islander and/or homeless or at risk of homelessness, My Aged Care is here to help.
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