About the program
How the program works, who the program is for, who can provide home care services, and how packages are allocated.
Funding for providers
The Australian Government pays you a subsidy for each care recipient. Find out how these are calculated and when supplements apply.
Fees you can charge
You can ask care recipients to pay fees if they can afford to. Find out about the fees that may apply and how much you can charge.
You must do things like meet quality standards, use a consumer-directed care approach, and be transparent about pricing.
Read about inclusions and exclusions for the Home Care Packages Program
We have now published an FAQ fact sheet to support providers and care recipients. This FAQ fact sheet outlines what is included and excluded under the HCP Program.
We have also published the presentation slides from the Home Care Package provider webinar on program inclusions and exclusions.
My Aged Care
Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.