How the program works, who the program is for, who can provide home care services, and how packages are allocated.
The Australian Government pays you a subsidy for each care recipient. Find out how these are calculated and when supplements apply.
You can ask care recipients to pay fees if they can afford to. Find out about the fees that may apply and how much you can charge.
You must do things like meet quality standards, use a consumer-directed care approach, and be transparent about pricing.
Home Care Packages Program operational manual
This manual helps approved providers of Home Care Packages to understand their responsibilities. It provides information about fees and charges, care planning, package inclusions and exclusions, package budgets, reporting and responding to special needs.
My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
Visit the My Aged Care website to find information about how to access aged care services.
You can apply for an assessment online and search for local aged care providers that meet your needs.
You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.