Resources
Finances and operations: Publication Preview on GPMS and publication on My Aged Care – Frequently asked questions
Fact sheet
This document helps residential aged care and home care providers access and preview their finances and operations information in the Government Provider Management System (GPMS) and understand how finances and operations information will be published on the My Aged Care website
Government Provider Management System – User guide
Procedure
This Government Provider Management System (GPMS) User Guide provides users with an overview of how to login to the GPMS portal and outlines how Organisation Administrators can add, edit and remove users.
Government Provider Management System – Terms of use
Guideline
This document outlines the terms of use for the Government Provider Management System (GPMS). The GPMS allows aged care service providers to see their Star Ratings, access and report information to the Department of Health and Aged Care.
Government Provider Management System (GPMS) Manage Your Organisation – Frequently Asked Questions
Fact sheet
This document aims to help aged care providers understand what they are able to do within the Manage Your Organisation tile in GPMS.
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How to complete a digital notification form in the Manage Your Organisation tile
Training
A short video that shows how to complete a digital notification form in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as a Provider Staff (Org), Provider Staff (Service) or Provider Governing Person user.
Government Provider Management System (GPMS) Manage Your Organisation – Initial Launch Overview
Fact sheet
This GPMS Manage Your Organisation initial launch overview provides approved providers an indication of what can be done in the Manage Your Organisation tile, where to access support and what to expect in future releases.
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How to complete a Governing Body Determination form in the Manage Your Organisation tile
Training
A short video showing approved providers how to complete a Governing Body Determination form in the Government Provider Management System (GPMS) Manage Your Organisation tile as a Provider Staff (Org) or Provider Governing Person user.
Government Provider Management System (GPMS) – User Guide: Governing Body Determinations
Guideline
This GPMS user guide aims to support approved providers to begin, generate and complete a digital application for a governing body determination from the Aged Care Quality and Safety Commission.
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How to manage user details in the Manage Your Organisation tile
Training
A short video showing how to manage user details in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as an Organisation Administrator.
Government Provider Management System (GPMS) – User Guide: Maintenance and Services
Guideline
This GPMS user guide provides approved providers an overview of how to manage their organisational details held by the Department of Health and Aged Care in the GPMS portal.
Government Provider Management System (GPMS) – User Guide: Glossary
Guideline
This GPMS user guide glossary provides clarity and definition on terms that are frequently used in the GPMS Manage Your Organisation tile and guidance material.
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How to review and submit a Governing Body Determination form in the Manage Your Organisation tile
Training
A short video showing approved providers how to review and submit a determination form in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as a Provider Governing Person user.
Government Provider Management System (GPMS) – User Guide: Approved Provider Notifications
Guideline
This GPMS user guide supports approved providers to begin, generate and complete a digital notification form to meet their notification obligations with the Aged Care Quality and Safety Commission.
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How to manage service details in the Manage Your Organisation tile
Training
A short video showing approved providers how to manage service details in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as Provider Staff (Org) or Provider Governing Person user.
00:01:29
How to review and submit a digital notification form in the Manage Your Organisation tile
Training
A short video that shows approved providers how to review and submit a notification form in the Manage Your Organisation tile in the Government Provider Management System (GPMS) as a Provider Governing Person user.
Government Provider Management System – User guide: 24/7 registered nurse reporting
Procedure
This user guide provides residential aged care providers with an overview of how to access the 24/7 registered nurse (RN) application and report, as well as guidance to complete and submit the 24/7 RN report.
Government Provider Management System – User guide: Provider operations reporting
Procedure
This user guide aims to support residential aged care and home care providers in completing and submitting their provider operations reporting requirements via the GPMS portal.
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – July 2024
Fact sheet
This update provides a summary of changes to the Aged Care Gateway and Government Provider Management System (GPMS) from 19 February 2024.
Government Provider Management System – Quick reference guide: Provider operations reporting
Fact sheet
This quick reference guide provides support to residential aged care and home care providers in completing and submitting their provider operations reporting requirements via GPMS.
Business to Government (B2G) – Frequently asked questions
Fact sheet
This guide aims to support aged care providers by answering frequently asked questions about B2G.
Business to Government (B2G) Developer Portal User Guide
Procedure
This Business to Government (B2G) User Guide aims to support software vendors and their developers to interact with us and to assist aged care providers with procuring software to leverage the B2G capability.
Publishing provider finance and operations information on the My Aged Care website – Quick Reference Guide
Fact sheet
Find information in this guide on how to access the additional finances and operations information on residential care and home care providers, that will be published on the My Aged Care website.
Government Provider Management System – Quick reference guide: How to edit a user
Procedure
Organisation Administrators can edit user accounts in the Government Provider Management System portal. Follow this procedure to learn how to edit a user to the portal. Updating user accounts is currently limited to editing user roles and removing user accounts from the system.
Government Provider Management System – Troubleshooting guide: Login support
Procedure
This Government Provider Management System (GPMS) user guide aims to provide users with assistance when logging into the GPMS portal.
Summary of Aged Care Gateway and Government Provider Management System (GPMS) changes – February 2024
Fact sheet
This update provides a summary of changes to the Aged Care Gateway and Government Provider Management System (GPMS) from 19 February 2024.
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