Learn about the new rights-based Act
Read about key changes, who will be affected and what rights will be embedded in the new Aged Care Act.
Prepare for the new Act
Understand and prepare for the changes under the new Aged Care Act.
Public consultations
Learn more about the consultations we’ve held about the new Act.
Regulation and oversight
See who regulates and oversees aged care and what is changing.
New Aged Care Act
The Australian Parliament passed the Aged Care Act 2024 as the new law for government-funded aged care in Australia on 25 November 2024. The new Act will start from 1 November 2025 and aligns with the launch of the new Support at Home program.
For more information, read the:
News
Resources
Latest resources
Information Sharing policy
This policy outlines information sharing requirements relating to registered supporters under the Aged Care Act 2024. Information sharing requirements apply to any person or body who, under the Act, provides information to an older person with registered supporter(s).
Complaints and Reviews of Decisions policy
This policy explains how anyone can lodge a complaint about a registered supporter with the System Governor, outlines possible outcomes, and details how affected entities can request an internal review of decisions under the Aged Care Act 2024.
Complaints form about registered supporters
If you have a complaint or concern about a registered supporter, you can raise this with the System Governor, responsible for supporters. This form is a template that you may wish to use when submitting a complaint about a registered supporter.
Registered supporters in aged care brochure
This brochure provides information on the registered supporter role, under the new Aged Care Act, and is aimed at older people and those who support them.
Date last updated: