You can connect to 1800MEDICARE 24 hours a day, 7 days a week by phone, website or the 1800MEDICARE app.
1800MEDICARE gives you access to qualified health advice and connection to the right care, wherever you are, whenever you need it.
Call 1800MEDICARE to speak to a registered nurse if you are unwell or injured or just worried about your or someone else’s health. Our registered nurses can provide you with health information and help you find services in your area.
If you are injured or unwell, our registered nurses can advise if you can manage your symptoms at home, or if you need a GP, a Medicare Urgent Care Clinic or an emergency department. Talk with one of our registered nurses 24 hours a day.
1800MEDICARE
About 1800MEDICARE
1800MEDICARE launched on 1 January 2026 to provide accessible, clinically reviewed health information and advice, anytime, anywhere in Australia.
The investment in 1800MEDICARE supports the Strengthening Medicare initiative to simplify healthcare access, improve service equity, and reduce pressure on emergency departments.
In an emergency
If you or someone you care for has a life-threatening injury or illness, call Triple Zero (000) or go to your nearest hospital emergency department.