The second quarterly Bulk Billing Practice Incentive Program payments may include reassessments to correct underpayments or overpayments that were not included in the previous payment, such as: as:
- Late or amended claims
- A change in a practice’s eligibility
- Administrative error.
Reassessments allow payments to be updated when new or corrected claims are summitted, ensuring practices and providers receive the correct entitlement over time. Practices and providers can check their payment details through Services Australia’s Health Professional Online Services (HPOS) and will also receive a payment notice in their HPOS email inbox showing any reassessment as a separate line item.
If a practice or GP believes the payment or reassessment is incorrect, they should contact Services Australia on 132 150 (option 2). Visit the Services Australia website for more information.