You can now get free health information and advice anywhere in Australia, 24 hours a day, 7 days a week, by calling 1800MEDICARE (1800 633 422).
If you’re feeling unwell, caring for someone, or unsure whether to seek medical help, call 1800MEDICARE and a registered nurse will:
- listen to your concerns
- assess your symptoms
- advise on next steps—whether that’s looking after yourself at home or getting help from a GP, Medicare Urgent Care Clinic, pharmacy or emergency department in your area.
For emergencies, call Triple Zero (000).
Why use 1800MEDICARE?
✔️ Immediate support for non-emergency health concerns – the first point of contact for health information and advice.
✔️ 24/7 access to registered nurses who guide patients to the right care.
✔️ National service available through phone and digital channels.
Along with the phone service, 1800MEDICARE also includes a website and app. The service is free, available to anyone, anywhere in Australia - you don’t need a Medicare card.
1800MEDICARE is part of the Strengthening Medicare initiative, which aims to simplify healthcare access, improve service equity, and reduce pressure on emergency departments.
For more information visit: medicare.gov.au/1800.