Hearing Services Program Provider Notice 2026-4 – Schedule of Service Items and Fees 2026-27

Updates to the schedule have been made to provide further clarification and consolidation for service requirements as well as the update to the fees based on annual indexation.  

The main updates to the Schedule include: 

• the annual indexation of the Schedule of Service Items and Fees 2026-27
• introduction of definitions for Audiologist, Audiometrist and Restricted Scope Audiologists. This recognises new membership categories for Audiologists practising within a limited scope, aligning with an Audiometrist and has been developed in consultation with the Professional Peak Bodies. More information will be available on the Practitioner Requirements webpage shortly.  
• update to Client Cost requirements to include: 
  • (1) for fully subsidised devices, the client may be charged up to the specified maintenance Co-payment listed in the Schedule of Fees, unless waived. 
• update to Client Consent and Agreement to include for text message consent: 
  • message to the client must include an easily identifiable link to the terms and conditions or a copy of the agreement.
• managing data breaches - removed in its entirety to eliminate conflict with Data Breach requirements in the Service Provider Contract (20). 
• requirements for Claiming Remote Control items updated to include: 
  • the client must not be charged for a Remote Control claimed under the program. 

The Schedule of Service Items and Fees 2026-27 includes a table outlining all changes in Part 6. 

Due to the minimal changes in this Schedule, there won’t be a transition period. Changes must be in place by 1 July 2026. 

Please read the Schedule and accompanying information and contact us with any questions. 

Resources 

See our Hearing Services Program resources for hearing professionals for more information.

Previous provider notices 

See previous provider notices. 

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