Coronavirus (COVID-19) advice for people with disability

It is important we all take care to protect people with a disability from coronavirus.

Why people with disability are at risk

Some people with disability have higher rates of health issues including chronic conditions and weakened immune system.

Many people with disability rely on support and assistance from family members, carers and support workers.

Protecting yourself

As we move towards a COVIDSafe Australia and states and territories ease physical distancing measures, it’s vital to do everything you can to continue to protect yourself and others from coronavirus:

Make sure you continue to go to any scheduled appointments with your doctor. If you are worried about going to see them in person, contact them to arrange a telehealth consultation.

You can also:

  • speak to your pharmacist about having medication delivered to you
  • consider getting groceries and other essentials delivered. A priority service is available for NDIS participants

Read the Department of Social Service's accessible, easy read, coronavirus (COVID-19) resources.

Services and support

Telehealth services

You can access bulk-billed telehealth services from your doctor, nurse or mental health professional via phone or videoconference. Learn more about telehealth services.

Electronic prescriptions

We are fast tracking electronic prescription for up to 80% of general practices and community pharmacies for those at greater risk of serious illness.

Ordering prescription medications from home

You might be eligible to have prescription medications delivered from your regular pharmacy through the Home Medicines Service.

Learn more about Home Medicines Services or contact your local pharmacist.

Stay connected and care for your mental health

Being isolated can be stressful and hard to manage. Learn more about how to manage isolation.

Prioritising your mental wellbeing is an important part of staying healthy. The Government’s Head to Health website is the best place to start if you need some help coping with anxiety and worry about coronavirus.

You can also visit the new Coronavirus Mental Wellbeing Support Service provided by BeyondBlue.

Supporting people with disability

Families

Coronavirus (COVID-19) – Information for Families

This fact sheet provides information for families of a person with intellectual or developmental disability during the COVID-19 pandemic.

Support workers and carers

Information for Disability Support Providers and Workers

This fact sheet provides information and guidance for disability support providers and workers who provide health care to people with intellectual or developmental disability during the COVID-19 pandemic.

Guide to personal protective equipment (PPE) for disability care providers

This fact sheet provides information and guidance for disability care providers on the use of PPE.

Information for support workers and carers on coronavirus (COVID-19) testing for people with disability

Advice on who should be tested, where testing can be done, and how to explain the testing process to a person with disability.

Health professionals

Information for health workers in emergency departments supporting people with disability

This fact sheet provides information and guidance for health workers in emergency departments (EDs) who provide health care to people with intellectual or developmental disability during the COVID-19 pandemic.

Information for health workers in hospitals supporting people with disability

This fact sheet provides information and guidance for health workers in hospitals who provide health care to people with intellectual or developmental disability during the COVID-19 pandemic.

Information for health workers supporting people with disability

This fact sheet provides information and guidance for health workers providing care to people with intellectual or developmental disability during the COVID-19 pandemic.

Information for health and mental health workers supporting people with disability

This fact sheet provides information and guidance for health and mental health workers providing care to people with intellectual or developmental disability during the COVID-19 pandemic.

Information for primary health care services supporting people with disability

This fact sheet provides information and guidance for primary health care staff and services, including general
practitioners (GPs), providing care to people with intellectual or developmental disability during the COVID-19 pandemic.

Home care providers

Coronavirus (COVID-19) Guide for Home Care Providers

This guide is for providers of aged care and disability services who offer home care and support services to older people living at home and people with disability living in the community. It provides information and guidance on how to stay safe from coronavirus (COVID-19).

Government response

Management and operational plan

We’ve developed a plan for people of all ages with disability, their families, carers, support workers and the disability and health care sectors.

It provides high-level guidance on how to manage and prevent the transmission of COVID-19 for people with disability and will be updated as needed.

Management and Operational Plan for People with Disability

The Australian Health Sector Emergency Response Plan for Novel Coronavirus guides the Australian health sector response. This management and operational plan focuses on people with disability. There is an easy read version on this page, too.

The plan was overseen by the Advisory Committee for the COVID-19 Response for People with Disability.

Videos

More information

Information and support about coronavirus (COVID-19) is also available from the National Disability Insurance Scheme (NDIS) website.

Contact your local state and territory health departments for information about your local health system arrangements. 

If you have concerns about your health, speak to your doctor.

National Coronavirus Helpline

Call this line if you are seeking information on coronavirus (COVID-19) or help with the COVIDSafe app. The line operates 24 hours a day, seven days a week.

View contact

Disability Information Helpline

Call for information and referrals for people with disability who need help because of coronavirus (COVID-19). You can call Monday to Friday 8am to 8pm (AEST) and weekends 9am to 7pm (AEST), except on national public holidays. Family members, carers, support workers and services can also call.

View contact

National Relay Service

If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to access any of the department's contact phone numbers. The service is available 24 hours a day from anywhere in Australia

View contact

Translating and Interpreting Service (TIS National)

TIS National is for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.

View contact

Last updated: 
21 May 2020

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