Date published:
Audience:
General public
There have been reports of suspicious phone calls and visits from people claiming to be from My Aged Care or allied health services.
Please be cautious and remember:
- aged care assessors will always schedule visits in advance and provide proof of identification
- older people should refuse entry if they are concerned and not share personal or financial information
- all legitimate aged care activity can be confirmed by calling My Aged Care on 1800 200 422 (8:00 am to 8:00 pm Monday to Friday, 10:00 am to 2:00 pm Saturday local time)
- report any incidents to Scamwatch by visiting www.scamwatch.gov.au