The new national ‘Ask 1800MEDICARE’ campaign aims to promote awareness and understanding of the new service, ensuring Australians know how and when to use it.
You can now get free health information and advice anywhere in Australia, 24 hours a day, 7 days a week, by calling 1800MEDICARE (1800 633 422), visiting medicare.gov.au/1800 or by downloading the free 1800MEDICARE app.
When you call 1800MEDICARE about any health concern, you will speak to a registered nurse. The nurse will ask about your symptoms and guide you to the right care, whether that’s looking after yourself at home, getting help from a GP, Medicare Urgent Care Clinic, pharmacy or emergency department in your area.
1800MEDICARE is a first point of contact for health advice, especially for those who find it difficult to access urgent GP or other face-to-face services, whether due to location, after-hours needs, or other barriers.
Advertising will run nationally across television, social media, digital video, print, press, out-of-home and search channels, with tailored materials to ensure accessibility for First Nations peoples and multicultural audiences.
1800MEDICARE is available to everyone, anywhere in Australia, and no Medicare card is required.
To find out more information or to access campaign materials, visit medicare.gov.au/1800.
For emergencies, call Triple Zero (000).