Date published: 
6 May 2018
Media type: 
Media release
General public

The Turnbull Government will provide $33.8 million to Lifeline to significantly boost their telephone crisis service, helping them support hundreds of thousands of Australians in need.

Over 1 million Australians reach out to Lifeline each year and it receives the largest call volume of any crisis support service.

This funding will mean the charity can answer more calls, helping them answer close to 100 per cent of calls.

Funding will also support the coaching and development of crisis supporters, equipping them with more skills to deal with the complex range of issues which can be brought up during a call.

We know how important Lifeline’s 24 hour service is to the community and will continue to support this vital organisation.

Sometimes it’s hard to reach out for help but during times of need Australians should know someone will be available to hear their concerns and offer them help.

We are forever grateful to the crisis supporters and staff of Lifeline, no doubt they have saved countless lives.

The Turnbull Government is investing over $4.2 billion dollars into mental health services this year and we have made mental health a national priority.

We are making significant investments in early intervention services and a range of national programs to support Australians in need.

Our funding provides support to vital research, programs and services to help the almost four million Australians who experience a mental health condition every year.

The Federal Government has contributed more than $57 million since 2011-12 to Lifeline’s 13 11 14 telephone service.

The Federal Government has provided over $213 million (from 2011-12 to 2018-19) for a range of nationally available telephone and web based services, including Kids Helpline Reachout, and On The Line.