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Immunisation contacts

You can book vaccinations through a range of vaccination providers across Australia. For information about immunisation histories and requirements for government payments, contact the Department of Human Services. For other information and advice about immunisation, call the National Information Hotline on 1800 671 811 or contact your state or territory health service.

Health professionals

Find information that will help you deliver your service to your patients

Booking vaccinations

You can book a vaccination appointment with a range of vaccination providers, including your local GP or community health clinic.

Immunisation history statements

Visit the Department of Human Services website to:

Government payments

Visit the Department of Human Services website to find out about immunisation requirements for government benefits, including Child Care payments and Family Tax Benefit Part A Supplement.

Travel vaccinations

Visit the Smart Traveller website.

Help or support

If you need help or support, you can:

  • contact your state or territory health service (see below)
  • call the National Immunisation Information Line on 1800 671 811 Monday to Friday between 8:30am and 5pm Australian Eastern Standard Time.

If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to access any of the phone numbers on this page.

Visit the National Relay Service online or call 1300 555 727.

State and territory health services


Contact number

Australian Capital Territory
ACT Health

02 6205 2300

New South Wales
NSW Ministry of Health

1300 066 055

Northern Territory
NT Department of Health and Families

08 8922 8044

Qld Health

13 HEALTH (13 4325 84)

South Australia
SA Department of Health

1300 232 272

Tas. Department of Health and Human Services

1800 671 738

Vic. Department of Health

1300 882 008

Western Australia
WA Department of Health

08 9321 1312



Last updated: 
15 July 2019

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