Getting ready for the personal care contribution change

Support for providers to prepare for the new personal care contribution settings which take effect from 1 October 2026.

The Provider readiness checklist helps providers prepare for the change. It is separated into 2 phases. 

Phase 1 explains how providers can make sure their organisation, ICT, stakeholders and participants are prepared in time for 1 October 2026.

Phase 2 explains how providers can apply the required changes, resolve issues and monitor performance.

Read the Personal care contribution change provider readiness checklist

Stay up to date and get support

Providers can stay up to date and get additional support by participating in other activities.

Attend an information session

We are hosting fortnightly provider information sessions for you to ask questions and seek clarification about the changes. Representatives from the department and Services Australia will attend. You need to register to attend these sessions.

Support at Home provider information sessions

This collection has resources from Support at Home provider information sessions. It includes guidance, presentations, recordings and other information and resources to help providers understand any changes, who is impacted and any actions providers need to take.

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