Resources

Use these resources to share information about Medicare UCCs.

Videos

01:40

For the in-between stuff

Find out more about visiting a Medicare UCC for when you've got a medical problem that can't wait for a regular doctor’s appointment, but isn't a full-blown emergency.
0:58

Medicare Urgent Care Clinics – Bhavana’s story

Bhavana shares her experience of visiting a Medicare Urgent Care Clinic (Medicare UCCs) when her eye started to sting after hours. Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries.
1:53

Medicare Urgent Care Clinics – Frequently asked questions

Medicare Urgent Care Clinics (Medicare UCCs) are located across Australia. In this video, Medicare UCC staff answer some frequently asked questions and explain how the clinics make it easier for patients to access care for urgent, but not life-threatening, illnesses and injuries.
1:40

Medicare Urgent Care Clinics – Health professionals

Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries. They are open extended hours, offer bulk-billed services, and can take walk-in patients. Find your nearest Medicare Urgent Care Clinic.
1:16

Medicare Urgent Care Clinics – Rockhampton

Medicare Urgent Care Clinics (Medicare UCCs) are located across Australia. The staff from Rockhampton Medicare UCC explain how the clinics make it easier for patients to access care for urgent, but not life-threatening, illnesses and injuries. Find your nearest Medicare Urgent Care Clinic at health.
1:53

Medicare Urgent Care Clinics – Teresa’s story

Teresa shares her experience of visiting a Medicare Urgent Care Clinic (Medicare UCC) after injuring herself at a train station. Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries.

Auslan videos

That’s a case for a Medicare Urgent Care Clinic – 15s video – Auslan

19 December 2023 | Advertisement

When you need urgent medical care, but it’s not life threatening, that’s a case for a bulk billed, walk-in Medicare Urgent Care Clinic. Find locations and opening hours at health.gov.au/MedicareUCC. This 15 second advertisement is communicated in Auslan.

That’s a case for a Medicare Urgent Care Clinic – 30s video – Auslan

19 December 2023 | Advertisement

When you need urgent medical care, but it’s not life threatening, that’s a case for a bulk billed, walk-in Medicare Urgent Care Clinic. Find locations and opening hours at health.gov.au/MedicareUCC. This 30 second advertisement is communicated in Auslan.

 

Understanding the difference between routine, urgent and emergency care – animation – Auslan

19 December 2023 | Advertisement

Learn the difference between routine, urgent and emergency care. To find a Medicare Urgent Care Clinic near you, visit health.gov.au/MedicareUCC. This advertisement is communicated in Auslan.

 

When should you visit a Medicare Urgent Care Clinic? – animation – Auslan

19 December 2023 | Advertisement

Information to help you decide where to go when you have an illness or injury. To find a Medicare Urgent Care Clinic near you, visit health.gov.au/MedicareUCC. This advertisement is communicated in Auslan.

 

What do Medicare Urgent Care Clinics offer? – animation – Auslan

19 December 2023 | Advertisement

Medicare UCCs are located across Australia and provide urgent, bulk billed health care. To find a Medicare Urgent Care Clinic near you, visit health.gov.au/MedicareUCC. This advertisement is communicated in Auslan.

 

Fact sheets

When to visit a Medicare Urgent Care Clinic

8 December 2023 | Fact sheet

Learn the difference between routine, urgent and emergency care.

Deciding where to go when you have an illness or injury

8 December 2023 | Fact sheet

Information to help you decide where to go when you have an illness or injury.

Medicare Urgent Care Clinics – Teresa's case study

12 January 2024 | Case study

A case study from Teresa who shares her experience of visiting a Medicare Urgent Care Clinic (Medicare UCC) after injuring herself at a train station.

Medicare Urgent Care Clinics – Melissa's case study

10 April 2024 | Case study

A case study from Melissa who shares her experience of visiting a Medicare Urgent Care Clinic (Medicare UCC) after her daughter injured her ankle at Netball.

How we decide who’s next – A5 triage flyer

15 March 2024 | Fact sheet

This A5 flyer explains how we decide who is seen next at a Medicare Urgent Care Clinic using a 'triage' system.

Posters

Cuts, breaks and sprains are sometimes part of the game

1 March 2024 | Poster

This poster can be displayed in sporting clubs to promote nearby Medicare Urgent Care Clinics.

How we decide who’s next – Triage poster

15 March 2024 | Poster

This poster explains how we decide who is seen next at a Medicare Urgent Care Clinic using a 'triage' system.

Easy Read

What they are and how they can help you – Easy Read

8 January 2024 | Fact sheet

This fact sheet tells you about the Medicare Urgent Care Clinics, what they are and how they can help you.

Where to go if you are sick or hurt flyer – Easy Read

8 January 2023 | Flyer

Information to help you decide where to go when you are sick or hurt.

First Nations

For the in-between stuff

8 December 2023 | Digital posters

Find out more about visiting a Medicare UCC for the in-between stuff.

  • Poster 1 - For the in-between stuff
  • Poster 2 - For the in-between stuff
  • Poster 3 - Free walk-in medical care for when it's urgent, but not an emergency

For when it’s urgent, not an emergency

8 December 2023 | Digital posters

Learn more about where to go when you've got a medical problem that can't wait for a regular doctor’s appointment, but isn't a full-blown emergency.

Where should I go if I’m sick or hurt?

8 December 2023 | Digital posters

Information to help you decide where to go if you are sick or hurt.

What is Urgent Care – First Nations animation

14 December 2023 | Advertisement

Medicare Urgent Care Clinics are scattered across Australia, making it easier for mob to access free urgent health care. Get the urgent care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC.

 

When do I visit a Medicare Urgent Care Clinic – First Nations animation

14 December 2023 | Advertisement

Medicare Urgent Care Clinics are scattered across Australia, making it easier for mob to access free urgent health care. Get the urgent care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC.

When do I visit a Medicare Urgent Care Clinic – First Nations animation (Eastern Arrernte)

05 August 2024 | Advertisement

Medicare Urgent Care Clinics are scattered across Australia, making it easier for mob to access free urgent health care. Get the urgent care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC.

What is Urgent Care – First Nations animation (Eastern Arrernte)

05 August 2024 | Advertisement

Medicare Urgent Care Clinics are scattered across Australia, making it easier for mob to access free urgent health care. Get the urgent care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC.

When do I visit a Medicare Urgent Care Clinic – First Nations animation (Pitjantjatjara)

05 August 2024 | Advertisement

Medicare Urgent Care Clinics are scattered across Australia, making it easier for mob to access free urgent health care. Get the urgent care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC.

What is Urgent Care – First Nations animation (Pitjantjatjara)

05 August 2024 | Advertisement

Medicare Urgent Care Clinics are scattered across Australia, making it easier for mob to access free urgent health care. Get the urgent care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC.

When do I visit a Medicare Urgent Care Clinic – First Nations animation (Warlpiri)

05 August 2024 | Advertisement

Medicare Urgent Care Clinics are scattered across Australia, making it easier for mob to access free urgent health care. Get the urgent care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC.

What is Urgent Care – First Nations animation (Warlpiri)

05 August 2024 | Advertisement

Medicare Urgent Care Clinics are scattered across Australia, making it easier for mob to access free urgent health care. Get the urgent care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC.

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