When you need stitches not surgery
If you have a cut not chest pain
Or if you've hurt your hand not your head
That's a case for a bulk billed
Walk-in Medicare Urgent Care Clinic
Find locations and opening hours at
Medicare Urgent Care Clinic campaign – 30 second advertisement
This advertisement explains when to visit a Medicare Urgent Care Clinic (UCC). Medicare UCCs provide care for urgent but not life‑threatening conditions. They’re bulk billed, open early and late, and you don’t need an appointment - just walk in.
When you need urgent medical care but it's not life-threatening that's a case
for a bulk billed walk-in Medicare Urgent Care Clinic
Find locations and opening hours at https://www.health.gov.au/MedicareUCC
Medicare Urgent Care Clinic campaign – 15 second advertisement
This advertisement explains when to visit a Medicare Urgent Care Clinic (UCC). Medicare UCCs provide care for urgent but not life‑threatening conditions. They’re bulk billed, open early and late, and you don’t need an appointment - just walk in.
Medicare Urgent Care Clinics are scattered all over Australia making it easier for all mob to access free urgent healthcare.
Urgent care is when you've got a medical problem that can't wait for a regular doctor's appointment, but isn't a full-blown emergency. It's for the in-between stuff. Things that might need urgent care include minor fractures, sprains, minor infections, small burns, serious stomach aches or urinary tract problems.
Medicare urgent care clinics keep their doors open from early morning till late at night, 7 days a week and you don't need to book an appointment or get a referral. You can simply walk in and wait to see a doctor or nurse and because they operate in a clinic setting you won't have to sit around in a hospital emergency room. Of course Medicare Urgent Care Clinics are for just that - urgent care.
Your local doctor or health worker should be your first stop for everyday and preventative health care and in an emergency, or if you think an illness is life threatening, you should always call Triple Zero or head straight to the emergency department or hospital.
This includes things like chest pain, difficulty breathing, severe burns, poisoning, losing sensation, or seizures or any other time you're not sure.
Get the Urgent Care you need when you need it. Find your nearest Medicare Urgent Care Clinic at health.gov.au/MedicareUCC
For the in-between stuff
Find out more about visiting a Medicare UCC for when you've got a medical problem that can't wait for a regular doctor’s appointment, but isn't a full-blown emergency.
Medicare Urgent Care Clinics are located across Australia and make it easier to access care for urgent, but not life-threatening, illnesses and injuries.
Going to a Medicare Urgent Care Clinic means you don’t have to wait at your local emergency department.
They are:
- bulk billed, so bring your Medicare card
- walk-in, so you don’t need an appointment or referral
- open early and late every day
- staffed by GPs and nurses.
Visit your local Medicare Urgent Care Clinic if you have an illness or injury that can’t wait for a regular appointment with a GP, but doesn’t require a trip to hospital.
If you or a loved one has a life-threatening injury or illness, call triple zero or go straight to your nearest emergency department. To find your nearest Medicare Urgent Care Clinic, visit health.gov.au/MedicareUCC.
What do Medicare Urgent Care Clinics offer – animation
Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries.
Medicare Urgent Care Clinics are located across Australia and make it easier to access care for urgent, but not life-threatening, illnesses and injuries. But how do you know what’s urgent and what’s not?
If you have an injury or illness that needs medical attention, there are three questions you can ask yourself before deciding where to go for help.
- Is it life-threatening and do I need emergency care?
- Is it something a GP or nurse can treat?
- Can it wait until I can get an appointment to see my local GP?
If it’s not an emergency but you can’t wait for a regular appointment with your GP … that’s a case for a Medicare Urgent Care Clinic.
Medicare Urgent Care Clinics are open early and late every day, services are bulk billed and you don't need an appointment or referral. To find your nearest Medicare Urgent Care Clinic, visit health.gov.au/MedicareUCC
When should you visit a Medicare Urgent Care Clinic – animation
Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries.
Medicare Urgent Care Clinics are located across Australia and make it easier to access bulk-billed, urgent health care.
They’re open early and late every day, and you don't need an appointment or referral. Urgent care is when you need medical attention for an illness or injury that can’t wait for a regular appointment with a GP, but doesn’t require care for emergency or life-threatening illnesses or injuries. Things that may need urgent medical care include minor fractures, sprains, minor infections; respiratory illnesses; mild burns; severe stomach pains; or urinary tract infections.
Emergency or life-threatening illnesses or injuries require immediate medical attention by an emergency department or hospital. For example, things like chest pain, breathing difficulties, severe burns, poisoning, loss of feeling, and seizures.
Your local GP is your first point of contact for routine and preventative health care. Some GPs also offer same day appointments. To find your nearest Medicare Urgent Care Clinic, visit health.gov.au/MedicareUCC
Understanding the difference between routine, urgent and emergency care – animation
Learn the difference between routine, urgent and emergency care.