Reporting for Multi-Purpose Service Program providers

Each Multi-Purpose Service Program (MPSP) provider must submit required annual reports to the Department of Health, Disability and Ageing. These reports collect information on the delivery of aged care services at each Multi-Purpose Service (MPS).

What annual reports are required?

Under Chapter 5, Subdivision H of the Aged Care Rules 2025 (sections 166–725, 166–730 and 166–735), providers must submit:

  • an AAR
  • a Service Demographic Report
  • an annual statement of financial compliance and income and expenditure.

How to complete the reports

There is a template available for each report. You will need to provide information on:

  • service delivery (aged care services)
  • client demographics and service access (via the Service Demographics Report)
  • activity and service usage
  • workforce and operations
  • financial and compliance information (via the Statement of Financial Compliance and Income and Expenditure).

Supporting resources

The following resources are available to support completion of the AAR:

Important note – use of the AAR form

The downloadable Annual Activity Report (AAR) form is provided as an approved data collection tool to support providers in gathering information within their MPS or organisation. It is not an approved submission format. It should be used for preparation purposes only.

The AAR must be submitted via the Qualtrics online reporting platform, which is the approved form under the Aged Care Rules 2025. Completed PDF or Word versions of the AAR will not be accepted as a valid submission.

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