Learn about the survey
Read about the survey, why it's important, and see who manages, conducts and takes part in the survey.
What we've learned
Read the findings of previous surveys, including reports and summary fact sheets.
For residents and families
Read about how participants are selected and what happens if you take part.
For providers
See what's involved in taking part in the survey for providers.
A guide for older people in residential aged care
This video explains the purpose of the Residents’ Experience Survey, how it works and what to expect if you are asked to participate.
A guide for older people in residential aged care
This booklet provides information for aged care residents about the Residents' Experience Survey.
A guide for residential aged care providers
This guide provides residential aged care providers and staff information about how to participate in the annual Residents' Experience Survey.
Resources
Resources
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Residents’ Experience Survey: A guide for older people in residential aged care
This video explains the purpose of the Residents’ Experience Survey, how it works and what to expect if you are asked to participate. The Residents’ Experience Survey is a chance for aged care residents to share their thoughts on the care they receive at their home.
Residents' Experience Survey – Communication toolkit
An information toolkit designed to support both provider and consumer peak bodies in their communications with their members on the positive findings from the 2022 and 2023 rounds of the Residents’ Experience Survey.
Residents' Experience Survey 2022 and 2023 – Summary fact sheet
This fact sheet summarises the key findings of the Residents' Experience Survey across 2 years of data, and identifies a number of positive changes in the residential aged care experience from 2022 and 2023.
Residents' Experience Survey – What we heard in 2022 and 2023
This document summarises the key findings across 2 years of data, and identifies a number of positive changes in the residential aged care experience from 2022 and 2023.
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