Resources
Home-level care minutes performance in residential aged care
This provides information on care minutes performance for residential care homes by financial years. From 1 April 2026, quarterly performance will be used to calculate the care minutes supplement for non-specialised metropolitan homes.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
24/7 registered nurse obligation exemption application form
This form should be used by registered providers of eligible residential care homes to apply for an exemption from the 24/7 registered nurse requirement.
Care minutes supplement estimator
This estimator will help non-specialised homes in metropolitan areas estimate how much care minutes supplement they could receive based on care minutes performance.
Care minutes supplement – frequently asked questions
This resource provides answers to some frequently asked questions about the care minutes supplement for non-specialised metropolitan residential care homes.
Principle 1 – Enable The Person: National Aged Care Design Principles and Guidelines
This webinar is for people working in aged care and design. Learn about enabling environments and how to assess an environment.
Webinar 2: Designing better aged care environments – Questions and answers
This document provides answers to the questions raised during the Designing better aged care environments webinar held on 12 March 2026.
Care Minutes Performance Statement – template
Residential aged care providers can use this template to prepare their Care Minutes Performance Statement. This will need to be externally audited before submitting it within the 2025–26 Aged Care Financial Report.
Webinar 1: Living well in care – A conversation for older people – Questions and answers
This document provides answers to the questions raised during the Living well in care – A conversation for older people webinar held on 26 February 2026.
Places to people – Fact sheet for providers
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for residential aged care providers.
Places to people: Fact sheet for older people
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they mean for you.
Guide – how to report offline beds in residential aged care
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
Webinar 2: Designing better aged care environments
These slides are for the Designing better aged care environments webinar held on 12 March 2026.
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Introduction to pricing risk assessments
This video gives an overview of new pricing risk assessments for residential aged care providers.
Pricing risk assessments for residential aged care – fact sheet
This fact sheet outlines information on new pricing risk assessments for residential aged care providers.
Higher everyday living fees in residential care homes
This booklet provides information on the new higher everyday living services that residential care homes may offer from 1 November 2025.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
Residential Care Service List
This booklet provides information on the care and services that residential care homes are required to provide.
Residential Care Service List and higher everyday living fee – Guidance for providers
The information in this manual is intended as a general guide to providers on the policy intent of the Residential Care Service List and the Higher Everyday Living Fee (HELF).
AN-ACC Assessment Inter-rater Reliability Analysis
The AN-ACC Assessment Inter-rater Reliability Analysis report has been prepared by an independent organisation, Ernst & Young, and details the statistical checks undertaken to confirm the repeatability and reliability of AN-ACC assessment outcomes.
Webinar 1: Living well in care – A conversation for older people – Webinar slides
These slides are for the Living well in care – A conversation for older people webinar held on 26 February 2026.
Care Minutes Performance Statement – audit report templates
We have prepared audit report templates for auditors to apply in auditing Care Minutes Performance Statements for residential aged care providers. This includes an unmodified report, qualified opinion, adverse opinion and disclaimed opinion.
Audit requirements for Care Minutes Performance Statement – guidance for auditors
The resource includes information to support auditors in performing assurance engagements over the Care Minutes Performance Statement.
Residents’ Experience Survey – A guide for providers
This guide provides residential aged care providers and staff information about how to participate in the annual Residents' Experience Survey.
Consent for restrictive practices – Information for aged care providers
This fact sheet outlines the informed consent requirements for registered providers on obtaining informed consent from a Restrictive Practices Substitute Decision Maker (RPSDM) to use a restrictive practice on an older person.
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