New regulatory model resources

Consultation paper 2

• A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Summary report

  20 December 2023

  Report

  This report summarises stakeholder feedback received during public consultation related to Consultation Paper No. 2 Details of the proposed new model and the department’s response.
• A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Full report

  26 April 2023

  Report

  This second consultation paper outlines the details of the proposed approach to regulating aged care.

Consultation paper 1

• A new model for regulating aged care – Consultation paper 1 – Summary report

  September 2022

  Report

  This paper provides a summary of the key issues contained in A new model for regulating aged care – consultation paper 1 – Full report
• A new model for regulating aged care – Consultation paper 1 – Full report

  September 2022

  Report

  This paper opens consultation with stakeholders to inform a new model for regulating aged care.

Concept paper

• Concepts for a new framework for regulating aged care – Plain English

  9 February 2022

  Strategy or framework

  This plain English concept paper outlines a new, improved approach to regulating aged care.
• Concepts for a new framework for regulating aged care

  8 February 2022

  Strategy or framework

  This concept paper outlines a new, improved approach to regulating aged care.

Frequently asked questions

• New aged care regulatory model: how it will work – Webinar Q&As

  29 January 2025

  Report

  This document outlines the department’s responses to questions asked by providers at the New aged care regulatory model: how it will work webinar, held on 14 November 2024.

Webinars

• New aged care regulatory model: how it will work – Webinar

  Thursday 14 Nov 2024 2:00 pm - 3:00pm AEDT

  Webinar

  This webinar gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories.
• A new model for regulating aged care – 9 May 2023 – Webinar slides

  16 May 2023

  Presentation

  Read the slides that were shown during a webinar for developing a new model for regulating aged care. The webinar was held on 9 May 2023.

Videos

• 3:20

  Associated providers under the new Aged Care Act – New Regulatory Model

  11 June 2025

  Presentation

  This video is about the associated providers. From the 1st of November 2025, third party providers and subcontractors will be known as associated providers. They will deliver services on behalf of a registered provider.
• 3:07

  Aged Care Providers, Statement of Rights and Code of Conduct under the new Aged Care Act

  22 May 2025

  Presentation

  This video is about the Statement of Rights and Code of Conduct, which put older people at the centre of aged care. It is the second video in a series that introduces key features of the regulatory model under the New Aged Care Act.
• 2:52

  Provider registration and the new regulatory model under the new Aged Care Act

  11 June 2025

  Training

  This video is about provider registration and the new regulatory model. It is the first video in a series that introduce key features of the regulatory model under the New Aged Care Act. The video series will help aged care providers prepare for the changes coming to aged care from 1 November 2025.
• 6:21

  Provider registration preview – Video

  10 June 2025

  Presentation

  In this video, Assistant Secretary Robert Day from the Department of Health and Aged Care’s Harmonisation and Regulatory Strategy Branch, provides guidance about the provider registration preview. The preview is part of the deeming process of aged care providers under the new Aged Care Act.
• 00:06:19

  Valerie Braithwaite on relational regulation – Video

  7 May 2024

  Presentation

  Watch emeritus professor Valerie Braithwaite explain the importance of relational regulation in the new model for regulating aged care.