Aged Care Provider Requirements Search tool
The Aged Care Provider Requirements Search tool can help aged care providers understand their requirements under the Aged Care Act 2024.
Frequently asked questions
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Provider Requirements Search tool webinar frequently asked questions
This document answers questions from providers about the Provider Requirements Search tool and the new aged care regulatory model. -
New aged care regulatory model – Frequently asked questions
This document answers questions from providers about the new aged care regulatory model. -
New aged care regulatory model: how it will work – Webinar Q&As
This document outlines the department’s responses to questions asked by providers at the New aged care regulatory model: how it will work webinar, held on 14 November 2024.
Videos
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09:41Provider requirements search tool – How to video
The Aged Care Act 2024 is a rights-based Act that puts older people who need aged care services at the centre of the system. -
4:22Aged Care Provider Requirements Search tool introduction
This introduction provides you with information about the search tool and how aged care providers can find their requirements under the new Aged Care Act and Aged Care Rules. -
03:21Associated providers under the new Aged Care Act
On 1 November 2025, the new Aged Care Act starts and third-party providers and subcontractors will be known as associated providers. This video explores the roles of associated providers as they deliver services on behalf of registered providers. -
02:53Provider registration and the new regulatory model under the new Aged Care Act
This video explains the aged care provider registration process and other key features of the new regulatory model, which take effect when the new Aged Care Act starts on 1 November 2025. -
6:21Provider registration preview – Video
In this video, Assistant Secretary Robert Day from the Department of Health and Aged Care’s Harmonisation and Regulatory Strategy Branch, provides guidance about the provider registration preview. The preview is part of the deeming process of aged care providers under the new Aged Care Act. -
00:06:19Valerie Braithwaite on relational regulation – Video
Watch emeritus professor Valerie Braithwaite explain the importance of relational regulation in the new model for regulating aged care. -
8:10New Aged Care Act – New regulatory model and strengthened Aged Care Quality Standards
Watch this video to learn how all Australian Government-funded aged care providers will be registered through a new provider registration and renewal process and need to meet strengthened Aged Care Quality Standards.
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1:35New Aged Care Act – New regulatory model – Registration categories
Learn about the 6 registration categories under the new regulatory model. All Australian Government-funded aged care providers must be registered through the new provider registration and renewal process.
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1:06New Aged Care Act – strengthened Aged Care Quality Standards – Standard 1: The individual
Learn about Quality Standard 1, the individual, which is the basis for all care and service delivery. It puts older people at the centre of their aged care. Providers in registration 4, 5 and 6 are required to meet Quality Standard 1.
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1:16New Aged Care Act – strengthened Aged Care Quality Standards – Standard 2: The organisation
Learn about Quality Standard 2, the organisation, which requires the governing body of registered aged care providers to be responsible for delivering quality care and services. Providers in registration categories 4, 5, and 6 must meet Quality Standard 2.
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1:32New Aged Care Act – strengthened Aged Care Quality Standards – Standard 3: The care and services
Learn about Quality Standard 3, the care and services, which explains the way registered aged care providers need to deliver care and services. This standard applies to providers in registration categories 4, 5 and 6.
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1:24New Aged Care Act – strengthened Aged Care Quality Standards – Standard 4: The environment
Learn about Quality Standard 4, the environment, which is about making sure the environment and equipment are safe, supportive, and meet older people's needs. Quality Standard 4 applies to providers in registration categories 4, 5 and 6.
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1:13New Aged Care Act – strengthened Aged Care Quality Standards – Standard 5: The clinical care
Learn about Quality Standard 5, the clinical care, which is about delivering safe and quality clinical care. This standard applies to providers in registration categories 5 and 6.
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1:08New Aged Care Act – strengthened Aged Care Quality Standards – Standard 6: The food and nutrition
Learn about Quality Standard 6, the food and nutrition, which requires registered aged care providers to partner with older people and understand their food and drink preferences. This standard only applies to providers in registration category 6 that provide residential care.
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0:52New Aged Care Act – strengthened Aged Care Quality Standards – Standard 7: The residential community
Learn about Quality Standard 7, the residential community, which requires registered aged care providers to deliver services that improve the quality of life of older people. This standard only applies to providers in registration category 6.
Guidance
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New regulatory model – Guidance for Allied Health Professionals
We’ve developed guidance for allied health professionals about their options for providing services to older people under the new Aged Care Act and regulatory model.
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The new regulatory model – Guidance for CHSP providers
This document provides guidance for Commonwealth Home Support Program (CHSP) providers about the new regulatory model. It includes updates that address the deferral of the new Aged Care Act to 1 November 2025. -
The new regulatory model – Guidance for NATSIFAC providers
This document provides guidance for NATSIFAC providers about the new regulatory model.
Webinars
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Aged Care Provider Requirements Search tool – Webinar
This webinar will introduce the Aged Care Provider Requirements Search tool. The tool has been designed to help providers understand the rules, obligations and other requirements which will apply to them under the new Aged Care Act, which starts on 1 November 2025. -
New aged care regulatory model – provider obligations and rules – Webinar
This webinar was for aged care providers. It covered rules and provider obligations under the new regulatory model. -
New aged care regulatory model – Questions and answers – Webinar
The new aged care regulatory model comes into effect with the new Aged Care Act from 1 November 2025. This webinar was an opportunity for providers to engage directly with the department to understand how the new regulatory model works , via a Q&A session with the panel. -
New aged care regulatory model: how it will work – Webinar
This webinar gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories.
Aged care regulatory and governance roles
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Aged care regulatory and governance roles
This guide helps you understand aged care regulatory and governance responsibilities of the Department of Health, Disability and Ageing, and the Aged Care Quality and Safety Commission.
Background on developing a new regulatory model
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A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Summary report
This report summarises stakeholder feedback received during public consultation related to Consultation Paper No. 2 Details of the proposed new model and the department’s response. -
A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Full report
This second consultation paper outlines the details of the proposed approach to regulating aged care. -
A new model for regulating aged care – Consultation paper 1 – Summary report
This paper provides a summary of the key issues contained in A new model for regulating aged care – consultation paper 1 – Full report -
A new model for regulating aged care – Consultation paper 1 – Full report
This paper opens consultation with stakeholders to inform a new model for regulating aged care.
Concept paper
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Concepts for a new framework for regulating aged care – Plain English
This plain English concept paper outlines a new, improved approach to regulating aged care. -
Concepts for a new framework for regulating aged care
This concept paper outlines a new, improved approach to regulating aged care.
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